Hello.
Thank you for your request.
Please, read this manual to blacklist emails by masks:
https://cleantalk.org/blacklist-usage
Write back if you have questions.
Best regards.
Thread Starter
mexter
(@mexter)
I do, here’s the screen https://prnt.sc/mohupj
but letters from them all the same come …
I don’t see requests with these emails in your logs:
https://cleantalk.org/my/show_requests
I’ve also tested your form and was not blacklisted:
https://mexter.com.ua/checkout
Could you please, let us know what plugin you’ve used to build this form.
Write back anytime.
Thread Starter
mexter
(@mexter)
I do not understand why all emails from my Blacklsit do not fall into your list …
We think that this form https://mexter.com.ua/checkout is not protected in some reason.
Please, go to the settings of Anti-Spam by CleanTalk plugin —> Advanced Settings —> Set to “Yes” option “WooCommerce checkout form” —> Save changes.
It should fix the issue.
Thank you.
Thread Starter
mexter
(@mexter)
Yes, this form https://mexter.com.ua/checkout was not protected. Turned on, let’s see now, I hope it helps, thank you
I’ve tested this form again https://mexter.com.ua/checkout, at the moment protection works.
Please, let us know if the problem persists.
Best regards.
Thread Starter
mexter
(@mexter)
Hello!
Again I received a letter from itlyjmt@airports.co.ua, although the airports.co.ua is in my Blacklist … how can I make my Blacklist really work?
Hello,
We still don’t see such requests in your logs. I have tested your contact and check out forms and they are protected. Could you check where from you receive spam? Is it another form on your website or is it direct email message? Could you forward this message (with all headers) to support@cleantalk.org?
Write to us anytime.
Best regards
Thread Starter
mexter
(@mexter)
Hello,
Sorry, we still received nothing. Could you try to send from another email?
And don’t post your private data on this public forum, this is insecure.
Best regards
Thread Starter
mexter
(@mexter)
Sent from another mailbox, please check
Hello.
No, we did not receive the letter.
Please, let us know, is the spam coming from website’ form or it’s coming to your e-mail?
