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[resolved] Blackbird Latest Update Lost Homepage (50 posts)

  1. ravenbutsu
    Member
    Posted 2 years ago #

    Hi Support:

    Please help me fix my broken site. I updated the (free) Blackbird theme to the latest Version 1.2.1 a few days ago; and the homepage including the big image slider as well as all the circles and information has disappeared. Instead, the blog posts appear on the homepage.

    The website is http://www.bhutanography.com

    Really looking forward to some help.

    Best
    PW Dorji

  2. Mark Gordon
    Member
    Posted 2 years ago #

    I have the same problem Ravenbutsu. Definitely update connected.

    MG.

  3. Mark Gordon
    Member
    Posted 2 years ago #

    Hello InkThemes

    I know of four other people, in addition to Ravenbutsu and I, who have the same problem since updating to V1.2.1. I've tried emailing you from your site, and have had one reply that unfortunately didn't help.

    I know we're Lite version users, and you have limited resources to deal with non-paying users' issues - but as this is update related, it's likely going to affect many people, maybe including your Pro customers?

    Hope you can respond soon.

    Thanks,
    MG.

  4. gebreselassie
    Member
    Posted 2 years ago #

    OMG This is a $%^&*&* serious problem .. I did the very same thing and MY homepage is GONE. PLEASE some one help us ..

  5. esmi
    Forum Moderator
    Posted 2 years ago #

    If you require assistance then, as per the Forum Welcome, please post your own topic instead of tagging onto someone else's topic. The more you post here, the less chance you have of this topic ever being resolved.

  6. Jose Castaneda
    THEME COFFEE MONKEY
    Posted 2 years ago #

    This is temporary solution for some:

    1. Create a child theme.
    2. Create front-page.php file and use this code.
    3. Read a little more about child themes.
    4. smile. :)

    Part of the reason your "front page" went missing is because they actually removed it from the theme files.

  7. ravenbutsu
    Member
    Posted 2 years ago #

    This is what I got from inkthemes:

    Hello,

    It seems that you have changed reading settings. That is why you are getting problem.

    So please go to "Settings -> Reading -> Front page display"

    And select "Your Latest Post"

    It will solve your problem.

    Have a nice day.

    Thanks & Warm Regards
    InkThemes.com

  8. monika133
    Member
    Posted 2 years ago #

    HI, the same problem here. And definitely "Settings -> Reading -> Front page display" doesn't solve the problem as I have selected "Your Latest Post".
    And for esmi: it's natural, when you have the same issue carry on with the same thread. But I listen to your advice and going to post my own new topic about the same issue. And it looks that a lot of people will post their own topic about it ;).

  9. TinaTr
    Member
    Posted 2 years ago #

    Greetings,

    I am so frustrated about this as of now, my home page is still not running. For all of members whom are having the same issues and if any of you can find a solution, please advise.

    BTW, I've just wondered if we all can go back to re-install the old version of BlackBird theme and I am not sure how to install the old theme back. Please help if any of you whom are expert about website, will be very appreciative of all helps that I can receive.

  10. ravenbutsu
    Member
    Posted 2 years ago #

    Apart from posting on WordPress's support forum here, I have e-mailed inkthemes.com (the developer of Blackbird theme) as well as Tyler Moore at http://www.tyler-moore.com who's videos helped me develope my website. Both inkthemes and a support developer from Tyler Moore e-mailed me. Their recommendation is to change the static front page settings as highlighted by @monika133. For someone else who may want to recommend this again, IT DOES NOT WORK! Even if we are mostly using the free theme, I think WordPress needs to take it up with the Blackbird developers since they are promoting this free theme on their Dashboard. It doesn't help that non-techy subscribers and SBE's like ourselves are unduly and stressfully affected when the website gets broken. Another plea goes out to the WordPress support to help us here. WBR

  11. Jose Castaneda
    THEME COFFEE MONKEY
    Posted 2 years ago #

  12. ravenbutsu
    Member
    Posted 2 years ago #

    @ Jose Castaneda: how did you install your WordPress? Are you using HostGator as a host and quick installed it? Where is the themes directory in the Dashboard? I will love to either do what you suggested or even go back and work on the website from scratch. But, what's the guarantee that Blackbird theme will not do something like this again? Thanks again.

  13. Jose Castaneda
    THEME COFFEE MONKEY
    Posted 2 years ago #

    I am not using Hostgator. If you know your FTP credentials then you can use a program to help you out with that. If you're not entirely comfortable with that then you can of course look to hire somebody to help you over on http://jobs.wordpress.net

    There are also some plugins that may/may not be able to help you create a child theme but not entirely sure on that.

    Unfortunately there is no guarantee that I can provide you other than if you make a backup then you can make reverting a little easier. :)

  14. ravenbutsu
    Member
    Posted 2 years ago #

    @ castaneda thanks again. i don't know if you're speaking for WordPress, but if you are, we would be grateful if you could take this up with inkthemes.com my own initial attraction to hostgator and wordpress was its ease of use, especially that everything in the background was taken care of, and we could focus on content. control over aesthetics, content and overall website-management was also important. however, if themes keep breaking down and our SBE websites are unreliable, i am sure you'd understand how that makes the business look. it was such a source of pride that i learned how to develope (partly) and publish a website for my SBE; that was short-lived. have a good one.

  15. ravenbutsu
    Member
    Posted 2 years ago #

    @ castaneda also, please forgive my suspicion when you recommend to hire someone from WordPress to fix a problem with my website, which was fine till a few days ago. it seems like a little business 101 foot in the door to me.

  16. Jose Castaneda
    THEME COFFEE MONKEY
    Posted 2 years ago #

    Totally understandable. :) and no. It's policy that I'm following. While I would love to be able to help you out more there is only so much me, others, can do as volunteers. :)

    As for speaking you can always send them feedback. I'm sure inkthemes would be happy to hear about your experience. Good or bad. They can't change if they don't hear anything.

  17. TinaTr
    Member
    Posted 2 years ago #

    Hi Jose Castaneda,

    I followed your instructions and tried to learn how to install the Child theme, not only that I was not successful to install it now I got a bigger problem that I downloaded a program that I can not uninstalled... I am trying to locate the old version of blackbird and re-install the old version, if you know how to get it, would you kindly share your knowledge?

    Thx in advance for your attention and help.

  18. monika133
    Member
    Posted 2 years ago #

    So I have an sad answer from InkThemes. I am not sure if it is true, probably a part of it,because why would wordpress make such an counterproductive policy.

    Hello,

    Actually due to recent changes in wordpress.org rules, we are not allowed to add Home Page in theme.

    That is why we have to add blog page as a home page. And if you want previous home page then you have to purchase premium theme.

    Hope you understand.

    Have a nice day.

    Thanks & Warm Regards
    Harmeet Singh
    InkThemes.com

  19. Pippa-kr
    Member
    Posted 2 years ago #

    All the work I did on the website I built using the free Blackbird theme was voluntary. I never received a dollar for the hours I put in. That's also why I used a free theme. Now that the home page feature has disappeared from Blackbird, I am being pressed to return the site to its former state. What am I supposed to do?

    I think there should have been a warning about the changes made in version 1.2.1 ? It would have been more honest to be upfront and certainly avoided bad press for Blackbird. Why would I even want to look at the paying version after such a bad experience?

    Jose Castaneda and Esmi are quick to talk about policy and posting reviews about themes. I guess they have a vested interest in doing so. I think future users need to be informed about what they are getting (or not getting any longer) before they discover they have to start their homepage again from scratch. That's why it's important to post here and keep the community up-to-date on latest developments. If WordPress have changed their policy, then we also need to know

  20. IonicaBizau
    Member
    Posted 2 years ago #

    A simple solution that I found is by installing version 1.2.0.

    The download link is here: http://wordpress.org/themes/download/blackbird.1.2.0.zip

    (then, set your front page in settings if you modified it)

    Also, do not upgrade it to v0.2.1 unless you know what you are doing.

  21. Mark Gordon
    Member
    Posted 2 years ago #

    IonicaBizau

    How can I do this from the WordPress dashboard? I am not local-hosting my website from my computer - it is installed directly at WordPress.

    MG.

  22. IonicaBizau
    Member
    Posted 2 years ago #

    1. Temporary activate another theme
    3. Delete your old Blackbird theme
    3. Download the zip I linked to your computer
    4. Upload it using the WordPress theme uploader (Themes -> Add new (from computer))
    5. Activate it
    6. Set the front page

    Hope it works. If it doesn't, just ask for more info.

  23. TinaTr
    Member
    Posted 2 years ago #

    IonicaBizau

    If re-install the old Blackbird theme and have to delete the current version, will we lost all the information that we already entered in the current version?

    Another words, do we have to start from scratch to rebuild the new website? I already tried the solution that you mentioned but changed my mind prior deleting the current version because it will be a huge head ache later.

    My solution: I ended up purchasing the PRO theme and fix up my broken site. And Ink Theme contacted right after the purchase. Ink Theme did in purpose to have all the users whom use their free theme then make a new version then we signed up to update the new version, and all lost the code of for the Home Page. I know I am trapped but just want to resolve the problem asap in order to have my site up asap for running. Just want to share my solution to the problem.

    I am certain all of you will get no help from Ink Themes as I still see the same problem resurfacing on all over WordPress.

    Hope you all find a solution soon.

  24. IonicaBizau
    Member
    Posted 2 years ago #

    From my experience, the theme options are not lost... But I recommend you to backup them first.

  25. Pippa-kr
    Member
    Posted 2 years ago #

    Ionica Bizau, I have to thank you! EXCELLENT advice.

    The way I did it was to unzip the original version of Blackbird onto my desktop. Then, using FileZilla, I copied the entire folder of files containing the "original" theme over to my host server into the folder /httpdocs/wp-content/themes. You'll see that it already contains a folder called Blackbird. So, I renamed the one I was copying over as "Original Blackbird". In that way I could distinguish them and hadn't deleted anything. They're just two "different" themes. When I uploaded the original Blackbird via the "Add new theme" from WordPress I realised that both versions have the same image on screen... You can see the difference in versions though by clicking "Details". Once I'd reinstalled the "old" version, I found all my front page information again and didn't have to recreate anything because the only files that are affected are those in the theme folder "Blackbird".

    TinaTr I'm sorry you had to waste your money. If you have a backup with your host server you can probably reinstall that state then follow the procedure I did.

  26. Mark Gordon
    Member
    Posted 2 years ago #

    IonicaBizau

    Thank you! Your instructions worked. I now have my front page back. (I had never noticed the 'upload theme' button!)

    From what TinaTr says (and also what I've been told by InkThemes themselves), the home page is perfectly compatible with WordPress' rules when you purchase the theme from them.

    In other words, there's no actual rule at all.

    Personally, I don't think InkThemes' dishonesty deserves anybody's cash, and I will try to set aside some more time I don't have, to build a back-up website using another theme.

    MG.

  27. IonicaBizau
    Member
    Posted 2 years ago #

    @Mark I am glad because I helped you. :-) You're welcome.

    [Signature moderated]

  28. WebFixer725
    Member
    Posted 2 years ago #

    Well Mr. IonicaBizau...

    After...
    1) Rolling back the theme.
    2) Rolling back the theme further.
    3) Trying every method listed on this page (except for the FileZilla method), including yours.

    I still don't have a homepage.

    I am ready to tell my organization they have to fork over the $59. The alternative is leaving WordPress.

    Can you advise, sir?

  29. IonicaBizau
    Member
    Posted 2 years ago #

    Hey @WebFixer725,

    Are you sure that you correctly set a front page in WP Settings?

  30. WebFixer725
    Member
    Posted 2 years ago #

    The front page is set to be on under the Theme Options, "Static Front Page" is set under customize, but it won't let me change it under the "Reading" settings even though I have everything set. I can't select a "Home" page.

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