Support » Fixing WordPress » Black bars on embedded YouTube Video *NOT 16:9 Video*

Black bars on embedded YouTube Video *NOT 16:9 Video*

  • mmm2019

    (@mmm2019)


    2 years, 10 months ago

    Hey,

    I have a youtube video embedded into my site at the top of the page, the video displays the full width of the browser and perfectly when the browser is full width but when you resize the browser you start to get black bars top and bottom of the video. I have read about some solutions online but i can’t seem to get any working maybe because my video is uploaded not as 16:9.

    The video is uploaded to youtube at a resolution 1920 x 700 and contains no black bars.
    Theme is Cookie.
    Video is created in post using the youtube share link rather than embed code.

    • This topic was modified 2 years, 10 months ago by mmm2019.
    • This topic was modified 2 years, 10 months ago by mmm2019.
Viewing 1 replies (of 1 total)
  • Jacob Peattie

    (@jakept)

    2 years, 10 months ago

    If you use a commercial theme or plugin and need support, please go to their official support channel. In order to be good stewards of the WordPress community, and encourage innovation and progress, we feel it’s important to direct people to those official locations.

    https://themeforest.net/item/cookie-multipurpose-creative-wordpress-theme/14258278/support

    Forum volunteers are also not given access to commercial products, so they would not know why your commercial theme or plugin is not working properly. This is one other reason why volunteers forward you to the commercial product’s vendors. The vendors are responsible for supporting their commercial product.

Viewing 1 replies (of 1 total)
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