Title: Billing information Last modified: March 27, 2021 --- # Billing information * Resolved [devriesrjj](https://wordpress.org/support/users/devriesrjj/) * (@devriesrjj) * [5 years, 2 months ago](https://wordpress.org/support/topic/billing-information-5/) * Hi there! * I’m quite new to WooCommerce so this might be a bit of a silly question. Nonetheless, I’ve searched for an answer but found none. * I’ve added a third address field to my checkout page. This field is labelled address_field_3, and should contain something like to floor or building of an address. I do see the first two address fields when I check any specific order, but the third one is nowhere to be found. The page I’m referring to can be found by navigating to WooCommerce -> Orders -> and then the details of any specific order. * What am I missing here? * Kind regards, * Ricardo Viewing 3 replies - 1 through 3 (of 3 total) * Plugin Support [Riaan K.](https://wordpress.org/support/users/riaanknoetze/) * (@riaanknoetze) * [5 years, 2 months ago](https://wordpress.org/support/topic/billing-information-5/#post-14242778) * Hi there, * It sounds like we’re missing some background information here – Can you share a bit more on *how* you added that field? Is that through custom coding or a 3rd party plugin? * Also, can you share a copy of your status report as found under **WooCommerce > Status**? * Thanks! * Thread Starter [devriesrjj](https://wordpress.org/support/users/devriesrjj/) * (@devriesrjj) * [5 years, 2 months ago](https://wordpress.org/support/topic/billing-information-5/#post-14242886) * Hi there, thanks for your swift answer 🙂 * **How I added the field** I went to WooCommerce -> Checkout Form, and added the field to both the Billing Fields and Shipping Fields tab. * ``` ### WordPress Environment ### WordPress address (URL): https://budgetpers.nl Site address (URL): https://budgetpers.nl WC Version: 5.1.0 REST API Version: ✔ 5.1.0 WC Blocks Version: ✔ 4.4.3 Action Scheduler Version: ✔ 3.1.6 WC Admin Version: ✔ 2.0.2 Log Directory Writable: ✔ WP Version: 5.7 WP Multisite: – WP Memory Limit: 768 MB WP Debug Mode: – WP Cron: ✔ Language: nl_NL_formal External object cache: – ### Server Environment ### Server Info: Apache PHP Version: 7.3.27 PHP Post Max Size: 256 MB PHP Time Limit: 120 PHP Max Input Vars: 3000 cURL Version: 7.66.0 OpenSSL/1.1.1g-fips SUHOSIN Installed: – MySQL Version: 5.7.32-35-log Max Upload Size: 256 MB Default Timezone is UTC: ✔ fsockopen/cURL: ✔ SoapClient: ✔ DOMDocument: ✔ GZip: ✔ Multibyte String: ✔ Remote Post: ✔ Remote Get: ✔ ### Database ### WC Database Version: 4.3.2 WC Database Prefix: kcr_ Total Database Size: 16.88MB Database Data Size: 12.46MB Database Index Size: 4.42MB kcr_woocommerce_sessions: Data: 3.02MB + Index: 1.02MB + Engine InnoDB kcr_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB kcr_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB kcr_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB kcr_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB kcr_woocommerce_order_itemmeta: Data: 0.48MB + Index: 0.41MB + Engine InnoDB kcr_woocommerce_tax_rates: Data: 0.02MB + 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0.02MB + Index: 0.02MB + Engine InnoDB kcr_wptc_options: Data: 0.02MB + Index: 0.00MB + Engine InnoDB kcr_wptc_processed_files: Data: 0.02MB + Index: 0.06MB + Engine InnoDB kcr_wptc_processed_iterator: Data: 0.02MB + Index: 0.00MB + Engine InnoDB kcr_wptc_processed_restored_files: Data: 0.02MB + Index: 0.02MB + Engine InnoDB kcr_yoast_indexable: Data: 0.23MB + Index: 0.22MB + Engine InnoDB kcr_yoast_indexable_hierarchy: Data: 0.02MB + Index: 0.05MB + Engine InnoDB kcr_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB kcr_yoast_primary_term: Data: 0.02MB + Index: 0.03MB + Engine InnoDB kcr_yoast_seo_links: Data: 0.20MB + Index: 0.09MB + Engine InnoDB kcr_yoast_seo_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB ### Post Type Counts ### acf-field-group: 1 attachment: 156 custom_css: 1 customize_changeset: 34 elementor_library: 3 et_body_layout: 4 et_footer_layout: 2 et_header_layout: 2 et_template: 38 et_theme_builder: 14 nav_menu_item: 29 oembed_cache: 3 page: 24 post: 13 product: 20 revision: 341 shop_coupon: 24 shop_order: 368 shop_order_refund: 5 wpforms: 1 ### Security ### Secure connection (HTTPS): ✔ Hide errors from visitors: ✔ ### Active Plugins (27) ### Backup and Staging by WP Time Capsule: door Revmakx – 1.22.1 AdScale: door AdScale LTD – 1.6.1 AfterPay payment gateway for Woocommerce: door AfterPay – 5.0.0 Divi Builder: door Elegant Themes – 4.8.1 Google Tag Manager for WordPress: door Thomas Geiger – 1.11.6 Elementor: door Elementor.com – 3.1.4 Facebook for WooCommerce: door Facebook – 2.3.2 Google Analytics for WordPress by MonsterInsights: door MonsterInsights – 7.16.2 Jetpack door WordPress.com: door Automattic – 9.5 Google Ads & Marketing by Kliken: door Kliken – 1.0.7 Mailchimp voor WooCommerce: door Mailchimp – 2.5.1 Product Videos for Woocommerce: door ApiGenius.io – 2.1.0 SG Optimizer: door SiteGround – 5.7.17 Orbit Fox Companion: door Themeisle – 2.10.4 Themify - WooCommerce Product Filter: door Themify – 1.3.4 TradeTracker.com WooCommerce extension: door TradeTracker.com – 1.1.0 Checkout Field Editor for WooCommerce: door ThemeHigh – 1.4.6 WooCommerce Stripe Gateway: door WooCommerce – 4.9.0 WooCommerce Shipping & Tax: door Automattic – 1.25.8 (update to version 1.25.10 is available) WooCommerce: door Automattic – 5.1.0 WordPress Importer: door wordpressdotorg – 0.7 Yoast SEO: door Team Yoast – 16.0.1 WordPress Starter: door SiteGround – 1.1.3 WP-Mail-SMTP: door WPForms – 2.6.0 WP STAGING: door WP-STAGING – 2.8.1 WP Social Chat: door QuadLayers – 4.8.1 WPForms Lite: door WPForms – 1.6.5 ### Inactive Plugins (1) ### Stripe For WooCommerce: door Payment Plugins support@paymentplugins.com – 3.2.14 ### Must Use Plugins (2) ### WP Staging Optimizer: door René Hermenau – 1.2 WP Time Capsule: door Revmakx – ### Settings ### API Enabled: ✔ Force SSL: – Currency: EUR (€) Currency Position: left Thousand Separator: . Decimal Separator: , Number of Decimals: 2 Taxonomies: Product Types: external (external) grouped (grouped) simple (simple) variable (variable) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) Connected to WooCommerce.com: ✔ ### WC Pages ### Shop base: #1079 - /shop/ Winkelmand: #401 - /winkelmand/ Afrekenen: #55 - /checkout/ My account: ❌ Pagina niet ingesteld Terms and conditions: #1633 - /algemene-voorwaarden/ ### Theme ### Name: Neve Version: 2.6.4 (update to version 2.10.4 is available) Author URL: https://themeisle.com Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme WooCommerce Support: ✔ ### Templates ### Overrides: – ### Action Scheduler ### Afgerond: 288 Oldest: 2021-02-25 14:13:31 +0000 Newest: 2021-03-27 12:09:24 +0000 Pending: 4 Oldest: 2021-03-27 13:52:24 +0000 Newest: 2021-03-27 21:52:29 +0000 ### Status report information ### Generated at: 2021-03-27 15:48:01 +02:00 ``` * Please let me know if I you need any additional information. * Kind regards, * Ricardo * Plugin Support [Aashik P – a11n](https://wordpress.org/support/users/aashik/) * (@aashik) * [5 years, 2 months ago](https://wordpress.org/support/topic/billing-information-5/#post-14246863) * Hello Ricardo, * Thank you for clarifying. * It seems that field is coming from [Checkout Field Editor (Checkout Manager) for WooCommerce](https://wordpress.org/plugins/woo-checkout-field-editor-pro/). * Since this forum is specific to core WooCommerce queries, can you please post your query on the right forum here: [https://wordpress.org/support/plugin/woo-checkout-field-editor-pro/](https://wordpress.org/support/plugin/woo-checkout-field-editor-pro/) * I’ll mark this topic as solved for now. Please feel free to open a new topic if you have any other questions with respect to core WooCommerce features. Viewing 3 replies - 1 through 3 (of 3 total) The topic ‘Billing information’ is closed to new replies. * ![](https://ps.w.org/woocommerce/assets/icon.svg?rev=3234504) * [WooCommerce](https://wordpress.org/plugins/woocommerce/) * [Frequently Asked Questions](https://wordpress.org/plugins/woocommerce/#faq) * [Support Threads](https://wordpress.org/support/plugin/woocommerce/) * [Active Topics](https://wordpress.org/support/plugin/woocommerce/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce/unresolved/) * [Reviews](https://wordpress.org/support/plugin/woocommerce/reviews/) ## Tags * [checkout](https://wordpress.org/support/topic-tag/checkout/) * [details](https://wordpress.org/support/topic-tag/details/) * 3 replies * 3 participants * Last reply from: [Aashik P – a11n](https://wordpress.org/support/users/aashik/) * Last activity: [5 years, 2 months ago](https://wordpress.org/support/topic/billing-information-5/#post-14246863) * Status: resolved