Plugin Contributor
Ewout
(@pomegranate)
Hello Ben,
WooCommerce does not have a “street number” field by default; in the checkout you’ll see two address lines (internally named address_1
and address_2
), with the following desriptions:
address_1
: “House number and street name”
address_2
: “Apartment, suite, unit, etc.”
If the street number is on the second line, this can have several possible causes:
- Your customer entered the street number on the second line, instead of including it in the first line
- The street number didn’t fit the column and flows to the second line
- Your checkout is customized and the default address fields are replaced by separate fields
We can’t do much about the first 2, and if it’s the last one your best bet is to contact the developer of the plugin you used to separate the street number.
Let us know if you think it’s neither of these and we’ll do our best to help find out what’s causing it!