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Billing Address/Name Not Showing Up in Orders

  • Since upgrade to new Jigoshop version, the customer’s billing information is not appearing on the orders summary page or on the orders that are emailed out. Please advise.

    SYSTEM INFO:

    ### Begin System Info ###

    Multi-site: No

    SITE_URL: http://trinityclassicalacademy.com
    HOME_URL: http://trinityclassicalacademy.com

    Jigoshop Version: 1.10.6
    WordPress Version: 3.9.1

    Platform: Windows
    Browser Name: Firefox
    Browser Version: 30.0
    User Agent String: Mozilla/5.0 (Windows NT 6.3; WOW
    64; rv:30.0) Gecko/20100101 Fire
    fox/30.0

    PHP Version: 5.4.29
    MySQL Version: 5.5.37
    Web Server Info: Apache

    PHP Memory Limit: 256M
    PHP Post Max Size: 64MB
    PHP Upload Max File Size: 64MB

    WP_DEBUG: Disabled

    WP Table Prefix: Length: 10 Status: Acceptable

    Show On Front: posts
    Page On Front: 0
    Page For Posts: 0

    Session: Enabled
    Session Name: PHPSESSID
    Cookie Path: /
    Save Path: /tmp
    Use Cookies: On
    Use Only Cookies: On

    WordPress Memory Limit: 40MB
    Max Input Time: 60
    Max Input Vars: 1000
    WP_DEBUG: Off
    DISPLAY ERRORS: N/A
    FSOCKOPEN: Your server supports fsockopen.

    ACTIVE PLUGINS:

    Admin Menu Editor: 1.4
    Ads by datafeedr.com: 1.0.10
    Akismet: 3.0.1
    All In One SEO Pack: 2.2.2
    Bannerize: 1.3.4
    Connections: 0.8.14
    Connections cMap – Template: 3.0.1
    Connections Form: 1.0.2
    Connections Widgets: 1.0
    Contact Form 7: 3.9
    Get The Image: 1.0.1
    Google Doc Embedder: 2.5.14
    Google XML Sitemaps: 4.0.7
    Jigoshop: 2.10.5
    Jigoshop – Store Exporter: 1.5.2
    Jigoshop – Store Exporter Deluxe: 1.4.7
    Jigoshop Checkout Field Manager: 100.0.9
    Jigoshop Convert to Complete: 1.0
    Jigoshop Multiple Admin Emails: 1.0
    Jigoshop Name Your Price: 100.0.1
    Jigoshop Product Add-ons: 1.19.1
    MailPoet Newsletters: 2.6.9
    MailPoet Newsletters Premium: 2.6.9
    MCE Table Buttons: 3.1
    NewStatPress: 100.7.1
    NMI Gateway for Jigoshop: 1.1
    Shareaholic | share buttons, analytics, related content: 7.5.0.2
    Simple Facebook Connect: 1.5
    Trinity Users Online: 10.0
    Viva Thumb-Zoom: 2.0
    Wordfence Security: 5.1.6
    Wordpress Popular Posts: 3.0.3
    WP to Twitter: 2.8.9
    wpXtreme: 1.3.4
    Yoast Breadcrumbs: 0.8.5

    CURRENT THEME:

    Trinity: WP-DaVinci Framework 1.0.2

    ### End System Info ###

    https://wordpress.org/plugins/jigoshop/

Viewing 1 replies (of 1 total)
  • We’re seeing the same behavior…seems to be caused by the Checkout Field Manager plugin. The new update to CFM did not fix the issue and created new ones.

Viewing 1 replies (of 1 total)
  • The topic ‘Billing Address/Name Not Showing Up in Orders’ is closed to new replies.
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