Title: Billing address is missing
Last modified: January 18, 2019

---

# Billing address is missing

 *  Resolved [inkspikestudio](https://wordpress.org/support/users/inkspikestudio/)
 * (@inkspikestudio)
 * [7 years, 3 months ago](https://wordpress.org/support/topic/billing-address-is-missing/)
 * I’m using the Paypal express checkout, the billing address is missing from the
   checkout process.

Viewing 2 replies - 1 through 2 (of 2 total)

 *  [Sean Cull](https://wordpress.org/support/users/seanreloaded/)
 * (@seanreloaded)
 * Automattic Happiness Engineer
 * [7 years, 3 months ago](https://wordpress.org/support/topic/billing-address-is-missing/#post-11106362)
 * Hi there,
 * > I’m using the Paypal express checkout, the billing address is missing from 
   > the checkout process.
 * Could you please share a copy of your site’s System Status? You can find it via
   WooCommerce > Status.
 * Select “Get system report” and then “Copy for support”.  Once you’ve done that,
   paste it here in your response.
 *  [con](https://wordpress.org/support/users/conschneider/)
 * (@conschneider)
 * Engineer
 * [7 years, 3 months ago](https://wordpress.org/support/topic/billing-address-is-missing/#post-11125259)
 * Hi there,
 * We haven’t heard back from you in a while, so I’m going to mark this as resolved–
   if you have any further questions, you can start a new thread.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Billing address is missing’ is closed to new replies.

 * ![](https://ps.w.org/woocommerce/assets/icon.svg?rev=3234504)
 * [WooCommerce](https://wordpress.org/plugins/woocommerce/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/woocommerce/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/woocommerce/)
 * [Active Topics](https://wordpress.org/support/plugin/woocommerce/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/woocommerce/reviews/)

 * 2 replies
 * 3 participants
 * Last reply from: [con](https://wordpress.org/support/users/conschneider/)
 * Last activity: [7 years, 3 months ago](https://wordpress.org/support/topic/billing-address-is-missing/#post-11125259)
 * Status: resolved