Billing Address is asked twice

  • Resolved Emmanuel

    (@edubuc)


    3 years, 10 months ago

    Hi,

    I want to keep the woocommerce checkout (for order management, shipping provider, etc.)

    For me there’s a bug : Billing Address details (in the Woocommerce part of the form) are only retrieved by Paypal Checkout if I uncheck “Ship to Billing Address”. Then Paypal Checkout is able to retrieve Billing Address details from the Woocommerce part of the form.

    Why Paypal checkout isn’t able to retrieve the billing address from woocommerce in the correct part of the form?

    Is there a way to completly hide the paypal billing address? (only use the woocommerce addresses)

    Here is a link to the video screenshot : https://share.vidyard.com/watch/S5MRGWrYnojynj4zW5isRL?

    The page I need help with: [log in to see the link]

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  • Plugin Contributor AW a11n

    (@slash1andy)

    Automattic Happiness Engineer

    3 years, 10 months ago

    Hey there!

    There is not a way to hide the PayPal billing address request there, as the purpose of PayPal checkout is to bypass the usual checkout on e-commerce sites. That is what it’s designed for, and is built for. That is the reason is requests the billing address there, and why it’s not able to be turned off.

    Hopefully that helps! Have a great one!

Viewing 1 replies (of 1 total)
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