Support » Fixing WordPress » Big problem with visual or html in post new

  • Hello,
    My problem is that I can’t publish my posts in visual mode, and in html mode I don’t have a toolbar, but I can write my article.
    I’ve disabled all my plugins, but that doesn’t change anything.
    I’m under version 4.9.2 of wordpress and php 7.1. In php 7.0 is the same and in previous version it doesn’t work.
    Can you please help me?
    Thank you
    Link of screenshot:

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • The screenshot link is broken.

    -Is there an error message?
    -Have you already tried to use the Health Check plugin ?

    I tried the plugin, but it’s all right (except I don’t have https).
    Here’s a new link to see the screenshot of my problem.


    First of all try from a clean browser ( for example Chrome Incognito without any extensions loaded ) as some browser extensions might play a role on the websites JS, like ad blockers etc that mess with how the page loads.

    If that doesn’t help you could also try the following:

    1) Edit your wp-config.php file through FTP or your hosting providers file editor ( through CPanel / Plesk etc ).

    2) add define('CONCATENATE_SCRIPTS', false); at the end of the file right before the like that says /* That's all, stop editing! Happy blogging. */

    This will tell WordPress to stop combining all scripts needed into 1 file just in case something is getting funky when it tries to combine them.

    — Make sure to keep a backup just in case you need to revert your changes.

    @xkon Hi,
    I added that command but the problem remains the same.
    More tricks?

    Well if that didn’t work as well the only thing left is to open up the Developer Console in your browser ( in chrome / firefox you can do it by pressing CTRL + SHIFT + I ) make a reload on the page with the visual editor that is not working and check the console if it shows any errors if it has you might as well post a print screen so we can check it out.

    If there are no errors at all then I have to say that I’m out of ideas at the moment but will get back to you if I think of anything else.

Viewing 5 replies - 1 through 5 (of 5 total)
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