BIG PROBLEM EMERGENCY WordPress doesn't work anymore (4 posts)

  1. bas_tromp
    Posted 4 years ago #

    Hello all,

    Yesterday i tried to fix something for my e-commerce shop. After that the website is broken. It's something in one of the functions.php files, but i replaced them already by the right ones. These are the problems:

    Warning: include(/customers/7/f/4/tantekatet.nl/httpd.www/wp-content/advanced-cache.php): failed to open stream: No such file or directory in /customers/7/f/4/tantekatet.nl/httpd.www/wp-settings.php on line 62 Warning: include(): Failed opening '/customers/7/f/4/tantekatet.nl/httpd.www/wp-content/advanced-cache.php' for inclusion (include_path='.:/usr/share/php') in /customers/7/f/4/tantekatet.nl/httpd.www/wp-settings.php on line 62 Fatal error: Cannot redeclare wp_timezone_supported() in /customers/7/f/4/tantekatet.nl/httpd.www/wp-includes/deprecated.php on line 2613

    Could somebody please help me? The site has to be live this evening for the opening of my shop. It would be very great. Thanks!


  2. brasofilo
    Posted 4 years ago #

    this bring us to the following:
    - you managed to make all of your setup work = backup your database
    - you are going to make changes in a working setup = backup your database

    but apparently there's a cache problem, is advanced-cache a plugin?

    try the following (but first of all install a backup plugin or go making it manually using PhpMyAdmin)
    - if using a cache plugin, rebuild the cache
    - try to disable all the accessories plugins (cache, widgets, etc)
    - keep your plugins active, but swap theme
    - turn on WP_DEBUG in wp-config.php

  3. bas_tromp
    Posted 4 years ago #


    I have a backup of my database of last week and a backup of the ftp of last week. My hosting provider told me half an hour ago to set wp-debug on in the wp-config file. So i did this and the problem above came up. After that she told me to replace the wp-includes and wp-content folder by the backup ones of last week. This is not yet ready..

    How can i close plugins when the admin doesn't work? What do i have to do now?

    Hope you can help me. It would be really great.



  4. brasofilo
    Posted 4 years ago #

    to disable plugins, just rename their folders, for example
    rename wp-content/plugins/my-plugin to wp-content/plugins/my-plugin-off

    they will deactivate, but continue to appear in the plugins list
    - rename the folder back to the original name before activating them again

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