Title: Big mistake
Last modified: May 12, 2026

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# Big mistake

 *  [Garth](https://wordpress.org/support/users/garthygarth/)
 * (@garthygarth)
 * [1 day ago](https://wordpress.org/support/topic/big-mistake-5/)
 * ’ve started using this software and honestly the support has been terrible. The
   help website is really difficult to navigate, and even though I paid for an account,
   the constant upselling is incredibly frustrating. I spend more time closing ads
   and pop-ups than actually using the software.
 * I’ve also had a lot of challenges trying to work out what features actually work
   and what doesn’t. There seems to be so much happening at once that it just feels
   messy and hard to follow. What used to feel like a simple system now feels overly
   complicated and cluttered.
 * At this point, I’m honestly avoiding using a lot of it altogether because the
   whole experience has been really disappointing. Sometimes simpler is better —
   not everything needs to be overcomplicated.

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 * Last reply from: [Garth](https://wordpress.org/support/users/garthygarth/)
 * Last activity: [1 day ago](https://wordpress.org/support/topic/big-mistake-5/)