Hi there, we pushed live some code on our server that might have caused this. Can I ask that you please test this and let me know if the issue is now resolved for you?
Sorry for the inconvenience caused.
Hi there, we pushed live some code on our server that might have caused this. Can I ask that you please test this and let me know if the issue is now resolved for you?
Sorry for the inconvenience caused.
Hi
When klicking on:
“Activate the WooThemes Updater plugin to get updates for your WooThemes plugins”.
We got fatal error message all over WP-admin.
I have to manually remove the woocommerce-updater plugin from the ftp, to be able to get rid of the fatal error message.
( At the same time a plugin “Woocommerce Cart Addons” started to malfunction. Perhaps related? We have tried to shut off ALL plugins, change theme, etc, nothing changes. And, yes, fatal error happens when activating woothemes-updater.
Woothemes pro-support is contacted concerning Cart Addons plugins (and if this could be related) but they sleep most of the time. )
Any recommondations?
Best regards,
Fredrik
Error message:
Woothemes updater Fatal error message:
Fatal error: Uncaught exception ‘Exception’ with message ‘DateTime::__construct(): Failed to parse time string (Please activate your subscription.) at position 0 (P): The timezone could not be found in the database’ in /home/u/u7989098/www/valid1.u7989098.fsdata.se/wp-content/plugins/woothemes-updater/classes/class-woothemes-updater-admin.php:164 Stack trace: #0 /home/u/u7989098/www/valid1.u7989098.fsdata.se/wp-content/plugins/woothemes-updater/classes/class-woothemes-updater-admin.php(164): DateTime->__construct(‘Please activate…’) #1 /home/u/u7989098/www/valid1.u7989098.fsdata.se/wp-content/plugins/woothemes-updater/classes/class-woothemes-updater-admin.php(136): WooThemes_Updater_Admin->maybe_display_renewal_notice() #2 [internal function]: WooThemes_Updater_Admin->maybe_display_activation_notice(”) #3 /home/u/u7989098/www/valid1.u7989098.fsdata.se/wp-includes/plugin.php(525): call_user_func_array(Array, Array) #4 /home/u/u7989098/www/valid1.u7989098.fsdata.se/wp-admin/admin-header.php(250): do_action(‘admin_notices in /home/u/u7989098/www/valid1.u7989098.fsdata.se/wp-content/plugins/woothemes-updater/classes/class-woothemes-updater-admin.php on line 164
Plugin Support
RK a11n
(@riaanknoetze)
Hi Frodde,
Best would be to open a support ticket with Woo directly since you already have a premium product (Woocommerce Cart Addons) – https://www.woothemes.com/my-account/create-a-ticket/