Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Contributor Gerhard Potgieter

    (@kloon)

    Hi there, we pushed live some code on our server that might have caused this. Can I ask that you please test this and let me know if the issue is now resolved for you?

    Sorry for the inconvenience caused.

    Plugin Contributor Gerhard Potgieter

    (@kloon)

    Hi there, we pushed live some code on our server that might have caused this. Can I ask that you please test this and let me know if the issue is now resolved for you?

    Sorry for the inconvenience caused.

    Hi
    When klicking on:

    “Activate the WooThemes Updater plugin to get updates for your WooThemes plugins”.

    We got fatal error message all over WP-admin.

    I have to manually remove the woocommerce-updater plugin from the ftp, to be able to get rid of the fatal error message.

    ( At the same time a plugin “Woocommerce Cart Addons” started to malfunction. Perhaps related? We have tried to shut off ALL plugins, change theme, etc, nothing changes. And, yes, fatal error happens when activating woothemes-updater.
    Woothemes pro-support is contacted concerning Cart Addons plugins (and if this could be related) but they sleep most of the time. )

    Any recommondations?

    Best regards,
    Fredrik

    Error message:
    Woothemes updater Fatal error message:
    Fatal error: Uncaught exception ‘Exception’ with message ‘DateTime::__construct(): Failed to parse time string (Please activate your subscription.) at position 0 (P): The timezone could not be found in the database’ in /home/u/u7989098/www/valid1.u7989098.fsdata.se/wp-content/plugins/woothemes-updater/classes/class-woothemes-updater-admin.php:164 Stack trace: #0 /home/u/u7989098/www/valid1.u7989098.fsdata.se/wp-content/plugins/woothemes-updater/classes/class-woothemes-updater-admin.php(164): DateTime->__construct(‘Please activate…’) #1 /home/u/u7989098/www/valid1.u7989098.fsdata.se/wp-content/plugins/woothemes-updater/classes/class-woothemes-updater-admin.php(136): WooThemes_Updater_Admin->maybe_display_renewal_notice() #2 [internal function]: WooThemes_Updater_Admin->maybe_display_activation_notice(”) #3 /home/u/u7989098/www/valid1.u7989098.fsdata.se/wp-includes/plugin.php(525): call_user_func_array(Array, Array) #4 /home/u/u7989098/www/valid1.u7989098.fsdata.se/wp-admin/admin-header.php(250): do_action(‘admin_notices in /home/u/u7989098/www/valid1.u7989098.fsdata.se/wp-content/plugins/woothemes-updater/classes/class-woothemes-updater-admin.php on line 164

    Plugin Support RK a11n

    (@riaanknoetze)

    Hi Frodde,

    Best would be to open a support ticket with Woo directly since you already have a premium product (Woocommerce Cart Addons) – https://www.woothemes.com/my-account/create-a-ticket/

Viewing 4 replies - 1 through 4 (of 4 total)
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