Bien pero pueden mejorar

  • csosa85

    (@csosa85)


    1 month, 3 weeks ago

    El soporte ha podido resolver los problemas en los plugins que he encontrado, pero aun deben mejorar mucho mas.

    Las respuestas últimamente ha tardado demasiado y es estresante.

    Sin embargo por ahora esta funcionando bastante bien.

    Espero puedan seguir haciendo mejoras al plugin y todo funcione mejor.

Viewing 1 replies (of 1 total)
  • Plugin Support Md Mahbub Morshed Chowdhury

    (@faheem96dev)

    1 month, 2 weeks ago

    Hi @csosa85,

    First of all, thank you so much for the 5-star review, we truly appreciate your support and trust in us. It really means a lot to the entire team 🙏

    I sincerely apologize for the delays you’ve experienced recently. We completely understand how stressful slow responses can be, and you’re absolutely right, Sometimes our support agents experience a high volume of requests, which can unfortunately cause slower response times. We truly apologize for that and understand how stressful it can be. Your feedback is very valuable, and we’re actively working on enhancing our response time and overall support quality.

    We’re very glad to hear that everything is working well for you now. Please know that we remain committed to improving the plugin and making your experience smoother and better over time.

    Thank you again for your patience, honesty, and encouragement.

    Warm regards,
    M Mahbub

Viewing 1 replies (of 1 total)

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