UPDATE: I’m updating my review to reflect my genuine appreciation that Picu stepped up to work with me to resolve the issue. Thank you, Claudio. 🙂
I used the paid version for a wedding client in 2021 and it ended up not being the type of service I was looking for so I deleted the plugin.
A year later, 2022, Picu.io auto-renewed my subscription without notification. When I saw the charge on my credit card statement, I reached out to request a refund and was denied (“our refund policy is 14 days maximum” Claudio wrote.)
I feel this is a really shady way for a company to generate revenue.
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