Title: Beware: caused problems, zero tech support
Last modified: September 3, 2016

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# Beware: caused problems, zero tech support

 *  [autosofinterest](https://wordpress.org/support/users/autosofinterest/)
 * (@autosofinterest)
 * [10 years, 7 months ago](https://wordpress.org/support/topic/beware-caused-problems-zero-tech-support/)
 * I normally don’t rate plugins but felt it was necessary to warn others about 
   wasting time and potentially encountering problems with this one. It sounds simple
   enough and is supposed to be very light weight. That may be true but the core
   function of this plugin is to prevent WordPress from applying the standard 10%
   compression to uploaded jpeg files. That not only didn’t happen but it actually
   increased the compression rate to 20%.
    I would normally uninstall and leave 
   it at that but I submitted a detailed ticket (with examples) and asked if there
   was anything that could be done. A week later and not even an acknowledgement.
   The only reason I rated it 2 stars instead of just 1 is because it appears it
   works for some people.

Viewing 1 replies (of 1 total)

 *  [DavidBrugge](https://wordpress.org/support/users/davidbrugge/)
 * (@davidbrugge)
 * [10 years, 2 months ago](https://wordpress.org/support/topic/beware-caused-problems-zero-tech-support/#post-8039509)
 * @ autosofinterest
 * There is a lot of misinformation regarding jpeg compression and WordPress out
   there and I think the developers of this plugin are misinformed as well. Otherwise
   they are making false claims because there is not a way to actually turn off 
   compression, just reduce the amount of compression to the least possible.
 * First of all, you cannot save a jpeg without applying at least some compression,
   even with a compression setting of 100. BTW, the compression levels go from 0
   to 100, not 0% to 100%. You do not normally speak of compressing a jpeg to 90%
   compression or 90% files size.
 * WordPress is designed to resave your jpeg image on upload. It’s default compression
   setting is 90. You can change the setting to 100, which is what this plugin does,
   but because the jpeg is being resaved, it is still being compressed. Sometimes
   the file is smaller, but sometimes the file gets bigger. It depends on the subject
   matter of the image.
 * For the very best quality, you must upload your images in order to add them to
   the database and for them to show up in the media library. Then use your favorite
   FTP program to go to the wp-content/uploads/(year)/(month) and overwrite your
   original images. The FTP will not change the compression on upload and WP won’t
   know you did this behind its back (or care).
 * If you have viewed the compressed images on your browser after you added them
   to the library then you probably need to flush your browser’s cache in order 
   for your new uploads to show up. Your browser does not know you put new versions
   on your server. Instead it will keep showing you the old version that it has 
   stored in its cache.
 * Please note that what you are doing only applies to the full size image. WP also
   generates other size images based on your original. If you are a fanatic and 
   want the optimal quality (and slower performance) for thumbnails and the other
   generated sizes, you need to generate your own images at these sizes and duplicate
   the naming conventions exactly before you overwrite them. But it’s doubtful that
   you can see any quality change on these smaller size images so its hardly worth
   it.
 * Hope this helps.

Viewing 1 replies (of 1 total)

The topic ‘Beware: caused problems, zero tech support’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/disable-jpeg-compression.svg)
 * [Disable JPEG Compression](https://wordpress.org/plugins/disable-jpeg-compression/)
 * [Support Threads](https://wordpress.org/support/plugin/disable-jpeg-compression/)
 * [Active Topics](https://wordpress.org/support/plugin/disable-jpeg-compression/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/disable-jpeg-compression/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/disable-jpeg-compression/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [DavidBrugge](https://wordpress.org/support/users/davidbrugge/)
 * Last activity: [10 years, 2 months ago](https://wordpress.org/support/topic/beware-caused-problems-zero-tech-support/#post-8039509)