Between incredible promise & reality

The potential is incredible. However, as noted, permissions don’t work. Additionally, as someone who has used WordPress for over 15 years, I expect to be able to delete at the table level. I can’t. Unless everyone is out of the system, I can’t delete tasks from a project. I need more reporting so I want to upgrade but 2 days have passed without a word….. Deeply troubling. I don’t know what “fast support” means, but I am not seeing it. Just an automated response from Zen Desk. I may have to delete it and go another route….