Support » Plugin: BetterDocs - Best Documentation & Knowledge Base Plugin » BetterDocs Pro Analytics Page JS Error

  • Hi. Purchased BetterDocs Pro through AppSumo. I tried submitting a ticket but the form kept giving me a server error message, tried using your live chat never got a response.

    When viewing the analytics page in the admin nothing is loading and this JS error is displaying the console, screenshot https://share.getcloudapp.com/9ZuNk7O0

    Uncaught ReferenceError: Chart is not defined betterdocs-analytics.js?ver=1.0.1:157

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  • Plugin Support rafinkhan

    (@rafinkhan)

    @contempoinc,

    Hi, there. That’s strange actually. Possibly an internal conflict which is causing this actually. It’s difficult to say what’s actually happening without investigation.

    Since WordPress.org forum is only for Free Support, I am unable to help you further here. You can try emailing our team here: support[at]wpdeveloper[dot]net

    We will respond back to you, no worries.

    Thank you!

    Thread Starter Contempo Creative Inc.

    (@contempoinc)

    Thanks, sent an email.

Viewing 2 replies - 1 through 2 (of 2 total)
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