Support » Plugin: BetterDocs - Best Documentation & Knowledge Base Plugin » BetterDocs Pro Analytics Page JS Error

  • Hi. Purchased BetterDocs Pro through AppSumo. I tried submitting a ticket but the form kept giving me a server error message, tried using your live chat never got a response.

    When viewing the analytics page in the admin nothing is loading and this JS error is displaying the console, screenshot

    Uncaught ReferenceError: Chart is not defined betterdocs-analytics.js?ver=1.0.1:157

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  • Plugin Support rafinkhan



    Hi, there. That’s strange actually. Possibly an internal conflict which is causing this actually. It’s difficult to say what’s actually happening without investigation.

    Since forum is only for Free Support, I am unable to help you further here. You can try emailing our team here: support[at]wpdeveloper[dot]net

    We will respond back to you, no worries.

    Thank you!

    Thread Starter Contempo Creative Inc.


    Thanks, sent an email.

Viewing 2 replies - 1 through 2 (of 2 total)
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