BetterDocs incompatibility with other plugins

  • Resolved lentedreyer

    (@lentedreyer)


    2 years ago

    I got a critical error when updating BetterDocs this morning. My host informed me that they will have to remove BetterDocs since it is incompatible with other plugins and causing issues.
    WP version 4.9.2
    PhP 7.4
    Active plugins: CoBlocks, Duplicate Page, Media Library Assistant, Members, Menu Icons, Neve Pro, Orbit Fox, Password Protect WP, Sucuri Security, Templates Patterns Collection, Zapier for WP.

    Do you maybe have an idea of which of those plugins BetterDocs might be incompatible with (I just want to choose between the two then, because I prefer keeping BetterDocs if I can replace which ever plugin it is not compatible with)?

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Sadman Sakib Nadvi

    (@sadmansakibnadvi)

    2 years ago

    Hello there,

    Greetings.

    Can you please update the WordPress version? It seems like you are using an old one. Please update it and then check if you are still having the issue or not.

    Let me know.

    Thank you.

    Thread Starter lentedreyer

    (@lentedreyer)

    2 years ago

    Yes. I thought to do that too. All the “how to” steps I got required that the WP dashboard or Hosting platform should show a message that there is an update available for me to update the WP version. But I don’t get that message; it just states that my WP is up to date in the WP dashboard as well as the Hosting platform. I could ask the Hosting platform for support or do it via myPhP or something I guess. It is a bit of hassle/time-consuming to do now though since I have spent way too much time on this website already. I’ll have to do without BetterDocs for now then & maybe revisit the issue when I get the time again.

    Thanks for your reply tho; I’ll give feedback when/if I get the time to try again.

    Plugin Support Sadman Sakib Nadvi

    (@sadmansakibnadvi)

    2 years ago

    Hello there,

    Greetings.

    Thanks for getting back to me. Can you please try updating BetterDocs and check if you still have this issue or not?

    Let me know.

    Good day.

    Plugin Support Sadman Sakib Nadvi

    (@sadmansakibnadvi)

    1 year, 12 months ago

    Hello there,

    Greetings. Hope you are doing well.

    I haven’t heard from you since then. So, I was wondering if your issue has been resolved or not.
    Please let us know. I wish you a good day.

    Thank you.

Viewing 4 replies - 1 through 4 (of 4 total)
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