Title: Betterdocs fatal error report Last modified: April 14, 2022 --- # Betterdocs fatal error report * Resolved [melanyh](https://wordpress.org/support/users/melanyh/) * (@melanyh) * [4 years, 1 month ago](https://wordpress.org/support/topic/betterdocs-fatal-error-report/) * Hi – I occasionally receive email notifications from the website about a fatal error with Betterdocs. I immediately visit the site but nothing is broken. However, I’m concerned that site users may be experiencing issues accessing the help docs and not passing that along to me. Is there a way to fix this? * the error is actually caught on the wp-login page, which is weird because there aren’t any better docs links there. WP and plugins are all updated to the latest versions: * ``` WordPress version 5.9.3 Current theme: BuddyBoss Child (version 1.0.0) Current plugin: BetterDocs (version 2.0.12) PHP version 7.4.28 The error message is as follows: Error Details ============= An error of type E_ERROR was caused in line 528 of the file /home/customer/www/myspiritualtransformation.com/public_html/wp-content/plugins/betterdocs/includes/class-betterdocs-helpers.php. Error message: Uncaught Error: Call to a member function get() on null in /home/customer/www/myspiritualtransformation.com/public_html/wp-content/plugins/betterdocs/includes/class-betterdocs-helpers.php:528 Stack trace: #0 /home/customer/www/myspiritualtransformation.com/public_html/wp-content/plugins/betterdocs/includes/elementor/class-betterdocs-elementor.php(111): BetterDocs_Helper::is_templates() #1 /home/customer/www/myspiritualtransformation.com/public_html/wp-includes/class-wp-hook.php(307): BetterDocs_Elementor::editor_load_asset('') #2 /home/customer/www/myspiritualtransformation.com/public_html/wp-includes/class-wp-hook.php(331): WP_Hook->apply_filters(NULL, Array) #3 /home/customer/www/myspiritualtransformation.com/public_html/wp-includes/plugin.php(474): WP_Hook->do_action(Array) #4 /home/customer/www/myspiritualtransformation.com/public_html/wp-includes/script-loader.php(2115): do_action('wp_enqueue_scri...') #5 /home/customer/www/myspiritualtransformation.com/public_html/wp-includes/class-wp-hook.php(307): wp_ ``` * *** I hope you can help! thank you. * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fbetterdocs-fatal-error-report%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 5 replies - 1 through 5 (of 5 total) * Plugin Support [Abid Hasan](https://wordpress.org/support/users/abidhasan112/) * (@abidhasan112) * [4 years, 1 month ago](https://wordpress.org/support/topic/betterdocs-fatal-error-report/#post-15562801) * Hi [@melanyh](https://wordpress.org/support/users/melanyh/) , * Hope you’re doing good. It seems strange! Also from your log, I can see that most of the errors coming from **Elementor** functions of **BetterDocs**. May I know which Elementor version you’re using with the latest BetterDocs plugin? * Can you please provide us your Site Health Information from **Dashboard > Tools > Site Health > Info > Copy site info to clipboard**: [https://d.pr/i/KDbAny](https://d.pr/i/KDbAny) * And simply just paste it here. So that I can assist you better with this. * Thank you! * [wipertraining](https://wordpress.org/support/users/wipertraining/) * (@wipertraining) * [4 years, 1 month ago](https://wordpress.org/support/topic/betterdocs-fatal-error-report/#post-15565976) * I am experiencing the same issue with a fatal error after updating elementor 3.56 and betterdoc on wipertraining.com that required me to rename the betterdoc folder to gain access to the admin and the front end. Also getting error `The authenticity of elementor.3.6.4.zip could not be verified as no signature was found. Unpacking the update… Installing the latest version… Removing the old version of the plugin… Plugin update failed.` * Error Log: * ``` [17-Apr-2022 18:16:09 UTC] PHP Fatal error: Uncaught Error: Class 'ElementorPro\Modules\ThemeBuilder\Documents\Single_Base' not found in /storage/v1036/pylonbladefinder/public_html/wp-content/plugins/betterdocs/includes/elementor/betterdocs-single-docs.php:20 Stack trace: #0 /storage/v1036/pylonbladefinder/public_html/wp-content/plugins/betterdocs/includes/elementor/class-betterdocs-elementor.php(144): require_once() #1 /storage/v1036/pylonbladefinder/public_html/wp-includes/class-wp-hook.php(307): BetterDocs_Elementor::load_theme_builder_widgets('') #2 /storage/v1036/pylonbladefinder/public_html/wp-includes/class-wp-hook.php(331): WP_Hook->apply_filters(NULL, Array) #3 /storage/v1036/pylonbladefinder/public_html/wp-includes/plugin.php(474): WP_Hook->do_action(Array) #4 /storage/v1036/pylonbladefinder/public_html/wp-content/plugins/elementor/includes/plugin.php(647): do_action('elementor/init') #5 /storage/v1036/pylonbladefinder/public_html/wp-includes/class-wp-hook.php(307): Elementor\Plugin->init('') #6 /storage/v1036/pylonbladefinder/public_html/wp- in /storage/v1036/pylonbladefinder/public_html/wp-content/plugins/betterdocs/includes/elementor/betterdocs-single-docs.php on line 20 ``` * Site health: * ``` ### wp-core ### version: 5.9.3 site_language: en_US user_language: en_US permalink: /%year%/%monthnum%/%day%/%postname%/ https_status: true user_registration: true default_comment_status: closed multisite: true user_count: 5 site_count: 9 network_count: 1 dotorg_communication: true ### wp-active-theme ### name: RedParts (redparts) version: 1.18.0 author: Konstantin Veselovsky author_website: https://themeforest.net/user/kos9 parent_theme: none theme_features: core-block-patterns, block-templates, post-thumbnails, automatic-feed-links, title-tag, customize-selective-refresh-widgets, html5, custom-background, custom-logo, editor-styles, align-wide, responsive-embeds, editor-style, menus, woocommerce, wc-product-gallery-zoom, wc-product-gallery-lightbox, wc-product-gallery-slider, widgets theme_path: /storage/v1036/pylonbladefinder/public_html/wp-content/themes/redparts ### wp-themes-inactive (6) ### Flash: version: 1.4.4, author: ThemeGrill Twenty Nineteen: version: 2.2, author: the WordPress team Twenty Seventeen: version: 2.9, author: the WordPress team Twenty Twenty: version: 1.9, author: the WordPress team Twenty Twenty-One: version: 1.5, author: the WordPress team Twenty Twenty-Two: version: 1.1, author: the WordPress team ### wp-mu-plugins (2) ### Health Check Troubleshooting Mode: author: (undefined), version: 1.7.2 WP CLI Login Command Server: version: 1.2, author: Evan Mattson ### wp-plugins-active (52) ### 3D FlipBook - Lite Edition: version: 1.12.3, author: iberezansky Agile Store Locator: version: 1.3.2, author: AGILELOGIX Akismet Anti-Spam: version: 4.2.2, author: Automattic Animated Number Counter: version: 1.5, author: Sk. Abul Hasan B2BKing Core: version: 4.0.0, author: WebWizards Broadcast: version: 48.07, author: edward_plainview Contact Form 7: version: 5.5.6, author: Takayuki Miyoshi Creative Addons for Elementor: version: 1.3.1, author: Echo Plugins Disable Real MIME Check: version: 1.0, author: Sergey Biryukov Easyship: version: 0.8.6, author: Easyship Elementor: version: 3.5.6, author: Elementor.com (latest version: 3.6.4) Embed Any Document: version: 2.7.1, author: Awsm Innovations Embed PDF Viewer: version: 2.3.0, author: Andy Fragen Envato Market: version: 2.0.7, author: Envato Essential Addons for Elementor: version: 5.0.13, author: WPDeveloper Everest Forms: version: 1.8.6, author: WPEverest Extendify: version: 0.7.0, author: Extendify Facebook for WooCommerce: version: 2.6.12, author: Facebook GazChap's WooCommerce Purchase Order Payment Gateway: version: 2.1, author: Gareth 'GazChap' Griffiths Google Ads & Marketing by Kliken: version: 1.0.8, author: Kliken Google Analytics for WordPress by MonsterInsights: version: 8.5.0, author: MonsterInsights GTranslate: version: 2.9.9, author: Translate AI Multilingual Solutions H5P: version: 1.15.4, author: Joubel Health Check & Troubleshooting: version: 1.4.5, author: The WordPress.org community Limit Login Attempts Reloaded: version: 2.24.1, author: Limit Login Attempts Reloaded Mailchimp for WooCommerce: version: 2.6.2, author: Mailchimp MC4WP: Mailchimp for WordPress: version: 4.8.7, author: ibericode MetaSlider: version: 3.27.3, author: MetaSlider Nginx Helper: version: 2.2.2, author: rtCamp NS Cloner - Site Copier: version: 4.1.9.3, author: Never Settle One Click Accessibility: version: 2.0.3, author: One Click Accessibility Page Builder by SiteOrigin: version: 2.16.10, author: SiteOrigin Post SMTP: version: 2.0.25, author: Post SMTP Premium Addons for Elementor: version: 4.9.6, author: Leap13 RedParts Sputnik: version: 1.18.0, author: Konstantin Veselovsky Shortcodes Ultimate: version: 5.12.0, author: Vladimir Anokhin SiteOrigin Widgets Bundle: version: 1.32.3, author: SiteOrigin SlideShare: version: 1.9.2, author: Team Yoast SVG Support: version: 2.4.2, author: Benbodhi Template Library and Redux Framework: version: 4.3.12, author: Extendify Timeline Widget Addon For Elementor: version: 1.3.4, author: Cool Plugins Title Remover: version: 1.2.1, author: WPGurus WooCommerce: version: 6.4.1, author: Automattic WooCommerce Payments: version: 4.0.0, author: Automattic WooCommerce Shipping & Tax: version: 1.25.25, author: WooCommerce WP ADA Compliance Check Basic: version: 3.0.3, author: AlumniOnline Web Services LLC WP All Export: version: 1.3.4, author: Soflyy WP All Export - ACF Export Add-On Pro: version: 1.0.3, author: Soflyy WP All Export - WooCommerce Export Add-On Pro: version: 1.0.4, author: Soflyy WP All Import: version: 3.6.6, author: Soflyy WPC Product Bundles for WooCommerce: version: 6.1.0, author: WPClever WPForms Lite: version: 1.7.3, author: WPForms ### wp-plugins-inactive (25) ### Advanced Product Sample for WooCommerce: version: 1.0.1, author: theDotstore BetterDocs: version: 2.0.12, author: WPDeveloper Better Search Replace: version: 1.4, author: Delicious Brains Categories to Tags Converter Importer: version: 0.5, author: wordpressdotorg Content Egg: version: 5.3.0, author: keywordrush.com Cool Timellline: version: 2.3.3, author: Cool Plugins Counter Number Showcase: version: 1.2.8, author: wpshopmart Custom Add to Cart Button Label and Link: version: 1.5.9, author: Coder426 Custom PHP settings: version: 1.4.3.3, author: Cyclonecode Hello Dolly: version: 1.7.2, author: Matt Mullenweg Jetpack: version: 10.8, author: Automattic Knowledge Base for Documents and FAQs: version: 9.3.0, author: Echo Plugins LiveAgent: version: 4.4.3, author: QualityUnit MalCare WordPress Security Plugin - Malware Scanner, Cleaner, Security Firewall: version: 4.77, author: MalCare Security One Click Demo Import: version: 3.1.1, author: OCDI Product Reviews Import Export (Basic): version: 1.4.4, author: WebToffee Simple Dimple: version: 2.3.3, author: Cool Plugins User Role Editor: version: 4.61.2, author: Vladimir Garagulya Wholesale Customers For Woo: version: 1.0.5, author: Yoohoo Plugins WooCommerce Extra Product Sorting Options: version: 2.9.0, author: SkyVerge WooCommerce Return and Warranty (RMA): version: 1.2.3, author: chilidevs WOOCS - WooCommerce Currency Switcher: version: 1.3.7.5, author: realmag777 WordPress Importer: version: 0.7, author: wordpressdotorg WP Mail SMTP: version: 3.3.0, author: WPForms YourChannel: version: 1.1.6, author: Plugin Builders ### wp-media ### image_editor: WP_Image_Editor_Imagick imagick_module_version: 1687 imagemagick_version: ImageMagick 6.9.7-4 Q16 aarch64 20170114 http://www.imagemagick.org imagick_limits: imagick::RESOURCETYPE_AREA: 122 MB imagick::RESOURCETYPE_DISK: 1073741824 imagick::RESOURCETYPE_FILE: 22500 imagick::RESOURCETYPE_MAP: 512 MB imagick::RESOURCETYPE_MEMORY: 256 MB imagick::RESOURCETYPE_THREAD: 1 gd_version: 2.3.0 ghostscript_version: unknown ### wp-server ### server_architecture: Linux 5.4.0-1049-aws aarch64 httpd_software: nginx/1.19.3 php_version: 7.4.14 64bit php_sapi: fpm-fcgi max_input_variables: 10000 time_limit: 600 memory_limit: 2560M max_input_time: 300 upload_max_size: 1024M php_post_max_size: 1024M curl_version: 7.58.0 OpenSSL/1.1.1g suhosin: false imagick_availability: true server-headers: server: openresty date: Sun, 17 Apr 2022 19:44:53 GMT content-type: application/octet-stream content-length: 0 strict-transport-security: max-age=31536000 ### wp-database ### extension: mysqli server_version: 10.5.4-MariaDB-1:10.5.4+maria~bionic client_version: mysqlnd 7.4.27 ### wp-constants ### WP_HOME: undefined WP_SITEURL: undefined WP_CONTENT_DIR: /storage/v1036/pylonbladefinder/public_html/wp-content WP_PLUGIN_DIR: /storage/v1036/pylonbladefinder/public_html/wp-content/plugins WP_MAX_MEMORY_LIMIT: 2560M WP_DEBUG: true WP_DEBUG_DISPLAY: false WP_DEBUG_LOG: true SCRIPT_DEBUG: false WP_CACHE: false CONCATENATE_SCRIPTS: undefined COMPRESS_SCRIPTS: undefined COMPRESS_CSS: undefined WP_LOCAL_DEV: undefined ### wp-filesystem ### wordpress: writable wp-content: writable uploads: writable plugins: writable themes: writable mu-plugins: writable 0: Writable ### redux-framework ### version: 4.3.12 installation: plugin data directory: /storage/v1036/pylonbladefinder/public_html/wp-content/plugins/redux-framework/redux-core/ browser: Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/86.0.4240.198 Safari/537.36 Browser: Chrome Version: 86.0.4240.198 Platform: Windows ### redux-instance-redparts_settings ### opt_name: redparts_settings global_variable: redparts_settings dev_mode: false ajax_save: true page_slug: RedParts page_permissions: manage_options menu_type: menu page_parent: themes.php compiler: true output: true output_tag: true templates_path: undefined extensions: Customizer: 4.0.0 Import Export: 4.0.0 Metaboxes: 4.0.0 Options Object: 4.0.0 Repeater: 4.3.7 Search: 3.4.5 Shortcodes: 4.3.5 ### wpforms ### version: 1.7.3 lite: May 17, 2021 @ 2:48am upload_dir: Writable db_tables: wp_wpforms_tasks_meta total_forms: 2 total_submissions: undefined ``` * Plugin Support [Abid Hasan](https://wordpress.org/support/users/abidhasan112/) * (@abidhasan112) * [4 years, 1 month ago](https://wordpress.org/support/topic/betterdocs-fatal-error-report/#post-15566598) * Hi [@melanyh](https://wordpress.org/support/users/melanyh/) , * We’ve fixed the issue that you mentioned in our latest **BetterDocs** update. So you should not face this issue if you’re using the latest version of BetterDocs. * Regarding the issue that you’re facing [@wipertraining](https://wordpress.org/support/users/wipertraining/), it seems strange! We’re investigating this issue that you’ve mentioned. I will get back to you asap with this. * Thank you! * Thread Starter [melanyh](https://wordpress.org/support/users/melanyh/) * (@melanyh) * [4 years, 1 month ago](https://wordpress.org/support/topic/betterdocs-fatal-error-report/#post-15572084) * thanks so much for your quick work [@abidhasan112](https://wordpress.org/support/users/abidhasan112/)! I’ve just done the update and will see how it goes over the next week or two. I haven’t been able to figure out what process causes the error so if all is well for the next couple of weeks then I’ll consider it fixed. * for the wipertraining issue – that’s not my website, it’s someone else. So my issue is now resolved. Thanks again. * Thread Starter [melanyh](https://wordpress.org/support/users/melanyh/) * (@melanyh) * [4 years, 1 month ago](https://wordpress.org/support/topic/betterdocs-fatal-error-report/#post-15579384) * Hello again – well, it appears that the fix didn’t do it. I just received another error notification from the website as follows (I hope you’re able to make sense of all this!): * ``` Error Details ============= An error of type E_ERROR was caused in line 528 of the file /home/customer/www/myspiritualtransformation.com/public_html/wp-content/plugins/betterdocs/includes/class-betterdocs-helpers.php. Error message: Uncaught Error: Call to a member function get() on null in /home/customer/www/myspiritualtransformation.com/public_html/wp-content/plugins/betterdocs/includes/class-betterdocs-helpers.php:528 Stack trace: #0 /home/customer/www/myspiritualtransformation.com/public_html/wp-content/plugins/betterdocs/includes/elementor/class-betterdocs-elementor.php(111): BetterDocs_Helper::is_templates() #1 /home/customer/www/myspiritualtransformation.com/public_html/wp-includes/class-wp-hook.php(307): BetterDocs_Elementor::editor_load_asset('') #2 /home/customer/www/myspiritualtransformation.com/public_html/wp-includes/class-wp-hook.php(331): WP_Hook->apply_filters(NULL, Array) #3 /home/customer/www/myspiritualtransformation.com/public_html/wp-includes/plugin.php(474): WP_Hook->do_action(Array) #4 /home/customer/www/myspiritualtransformation.com/public_html/wp-includes/script-loader.php(2115): do_action('wp_enqueue_scri...') #5 /home/customer/www/myspiritualtransformation.com/public_html/wp-includes/class-wp-hook.php(307): wp_ ``` * Current system info: * ``` ### wp-core ### version: 5.9.3 site_language: en_US user_language: en_US timezone: America/Vancouver permalink: /%postname%/ https_status: true multisite: false user_registration: 0 blog_public: 1 default_comment_status: open environment_type: production user_count: 284 dotorg_communication: true ### wp-paths-sizes ### wordpress_path: /home/customer/www/myspiritualtransformation.com/public_html wordpress_size: 6.66 GB (7147380817 bytes) uploads_path: /home/customer/www/myspiritualtransformation.com/public_html/wp-content/uploads uploads_size: 3.08 GB (3312106065 bytes) themes_path: /home/customer/www/myspiritualtransformation.com/public_html/wp-content/themes themes_size: 32.72 MB (34309948 bytes) plugins_path: /home/customer/www/myspiritualtransformation.com/public_html/wp-content/plugins plugins_size: 340.56 MB (357106554 bytes) database_size: 131.11 MB (137478144 bytes) total_size: 10.23 GB (10988381528 bytes) ### wp-active-theme ### name: BuddyBoss Child (buddyboss-theme-child) version: 1.0.0 author: BuddyBoss.com author_website: https://www.buddyboss.com/ parent_theme: BuddyBoss Theme (buddyboss-theme) theme_features: core-block-patterns, widgets-block-editor, post-thumbnails, editor-style, buddypress-use-nouveau, automatic-feed-links, title-tag, html5, customize-selective-refresh-widgets, custom-logo, menus, post-formats, woocommerce, job-manager-templates, wc-product-gallery-zoom, wc-product-gallery-lightbox, wc-product-gallery-slider, widgets theme_path: /home/customer/www/myspiritualtransformation.com/public_html/wp-content/themes/buddyboss-theme-child auto_update: Disabled ### wp-parent-theme ### name: BuddyBoss Theme (buddyboss-theme) version: 1.8.9.1 author: BuddyBoss author_website: https://www.buddyboss.com/ theme_path: /home/customer/www/myspiritualtransformation.com/public_html/wp-content/themes/buddyboss-theme auto_update: Disabled ### wp-themes-inactive (1) ### Twenty Twenty-Two: version: 1.1, author: the WordPress team, Auto-updates disabled ### wp-mu-plugins (2) ### LearnDash LMS Multisite: version: 1.0.0, author: LearnDash ManageWP - Worker Loader: author: GoDaddy, version: (undefined) ### wp-plugins-active (50) ### 3D FlipBook - Lite Edition: version: 1.12.4, author: iberezansky, Auto-updates enabled Akismet Anti-Spam: version: 4.2.2, author: Automattic, Auto-updates enabled All In One WP Security: version: 4.4.11, author: Tips and Tricks HQ, Peter Petreski, Ruhul, Ivy, Auto-updates enabled BetterDocs: version: 2.0.13, author: WPDeveloper, Auto-updates disabled BuddyBoss Platform: version: 1.9.3, author: BuddyBoss, Auto-updates disabled BuddyBoss Platform Pro: version: 1.2.1, author: BuddyBoss, Auto-updates disabled CartFlows: version: 1.9.1, author: CartFlows Inc, Auto-updates disabled Checkout Field Editor for WooCommerce: version: 1.6.0, author: ThemeHigh, Auto-updates enabled Code Snippets: version: 2.14.3, author: Code Snippets Pro, Auto-updates enabled Coming Soon Page, Maintenance Mode, Landing Pages & WordPress Website Builder by SeedProd: version: 6.10.0, author: SeedProd, Auto-updates enabled Custom Product Tabs for WooCommerce: version: 1.7.7, author: YIKES, Inc., Auto-updates disabled Easy Updates Manager: version: 9.0.12, author: Easy Updates Manager Team, Auto-updates enabled Elementor: version: 3.6.4, author: Elementor.com, Auto-updates disabled Elementor Pro: version: 3.6.5, author: Elementor.com, Auto-updates disabled Essential Addons for Elementor: version: 5.0.13, author: WPDeveloper (latest version: 5.1.0), Auto-updates disabled Facebook for WooCommerce: version: 2.6.12, author: Facebook, Auto-updates enabled Folders: version: 2.7.5, author: Premio, Auto-updates enabled Google Tag Manager for WooCommerce FREE: version: 1.9.4, author: Handcraft Byte, Auto-updates enabled HTTP Headers: version: 1.18.5, author: Dimitar Ivanov, Auto-updates enabled LearnDash LMS: version: 4.1.0, author: LearnDash, Auto-updates disabled LearnDash LMS - Elementor: version: 1.0.3, author: LearnDash, Auto-updates disabled LearnDash LMS - WooCommerce Integration: version: 1.9.4.1, author: LearnDash, Auto-updates disabled Manage Notification E-mails: version: 1.8.2, author: Virgial Berveling, Auto-updates enabled ManageWP - Worker: version: 4.9.13, author: GoDaddy, Auto-updates enabled Notes for LearnDash: version: 1.6.15, author: SnapOrbital, Auto-updates disabled Preload Images: version: 1.2.1, author: ravipatel, Auto-updates enabled reCaptcha by BestWebSoft: version: 1.66, author: BestWebSoft (latest version: 1.67), Auto-updates enabled Redirection: version: 5.2.3, author: John Godley, Auto-updates enabled SiteGround Optimizer: version: 7.0.9, author: SiteGround, Auto-updates disabled SiteGround Security: version: 1.2.7, author: SiteGround, Auto-updates disabled TranslatePress - Business: version: 1.1.2, author: Cozmoslabs, Razvan Mocanu, Madalin Ungureanu (latest version: 1.1.3), Auto-updates disabled TranslatePress - Multilingual: version: 2.2.4, author: Cozmoslabs, Razvan Mocanu, Madalin Ungureanu, Cristophor Hurduban (latest version: 2.2.5), Auto-updates disabled WooBuddy -> WooCommerce BuddyPress Integration: version: 3.4.2, author: ThemeKraft, Auto-updates disabled WooCommerce: version: 6.4.0, author: Automattic (latest version: 6.4.1), Auto-updates disabled WooCommerce Cart Abandonment Recovery: version: 1.2.14, author: CartFlows Inc (latest version: 1.2.15), Auto-updates enabled WooCommerce Google Analytics Integration: version: 1.5.8, author: WooCommerce, Auto-updates enabled WooCommerce Stripe Gateway: version: 6.3.0, author: WooCommerce, Auto-updates disabled WordPress Importer: version: 0.7, author: wordpressdotorg, Auto-updates enabled WordPress Users & WooCommerce Customers Import Export(BASIC): version: 2.2.9, author: WebToffee, Auto-updates enabled WPForms: version: 1.7.3, author: WPForms, Auto-updates disabled WPForms PayPal Standard: version: 1.4.0, author: WPForms, Auto-updates disabled WPForms Stripe: version: 2.5.0, author: WPForms, Auto-updates disabled WPForms Surveys and Polls: version: 1.7.0, author: WPForms, Auto-updates disabled WPForms Zapier: version: 1.3.0, author: WPForms, Auto-updates disabled WP Mail SMTP: version: 3.3.0, author: WPForms, Auto-updates enabled WPScan: version: 1.15.5, author: WPScan Team, Auto-updates enabled WP Sheet Editor - Post Types: version: 2.24.15, author: WP Sheet Editor, Auto-updates enabled WP Sheet Editor - Taxonomy Terms: version: 1.5.25, author: WP Sheet Editor, Auto-updates enabled Yoast SEO: version: 18.6, author: Team Yoast, Auto-updates enabled Zapier for WordPress: version: 1.0.4, author: Zapier, Auto-updates disabled ### wp-media ### image_editor: WP_Image_Editor_GD imagick_module_version: Not available imagemagick_version: Not available imagick_version: Not available file_uploads: File uploads is turned off post_max_size: 256M upload_max_filesize: 256M max_effective_size: 256 MB max_file_uploads: 20 gd_version: 2.2.5 gd_formats: GIF, JPEG, PNG, WebP, BMP, XPM ghostscript_version: 9.27 ### wp-server ### server_architecture: Linux 3.12.18-clouder0 x86_64 httpd_software: Apache php_version: 7.4.29 64bit php_sapi: cgi-fcgi max_input_variables: 3000 time_limit: 120 memory_limit: 768M max_input_time: 120 upload_max_filesize: 256M php_post_max_size: 256M curl_version: 7.66.0 OpenSSL/1.1.1n-fips suhosin: false imagick_availability: false pretty_permalinks: true htaccess_extra_rules: true ### wp-database ### extension: mysqli server_version: 5.7.32-35-log client_version: mysqlnd 7.4.29 max_allowed_packet: 33554432 max_connections: 500 ### wp-constants ### WP_HOME: undefined WP_SITEURL: undefined WP_CONTENT_DIR: /home/customer/www/myspiritualtransformation.com/public_html/wp-content WP_PLUGIN_DIR: /home/customer/www/myspiritualtransformation.com/public_html/wp-content/plugins WP_MEMORY_LIMIT: 40M WP_MAX_MEMORY_LIMIT: 768M WP_DEBUG: false WP_DEBUG_DISPLAY: true WP_DEBUG_LOG: false SCRIPT_DEBUG: false WP_CACHE: false CONCATENATE_SCRIPTS: undefined COMPRESS_SCRIPTS: undefined COMPRESS_CSS: undefined WP_ENVIRONMENT_TYPE: Undefined DB_CHARSET: utf8 DB_COLLATE: undefined ### wp-filesystem ### wordpress: writable wp-content: writable uploads: writable plugins: writable themes: writable mu-plugins: writable 0: Writable ### redux-framework ### version: 4.3.1 installation: in_theme data directory: /home/customer/www/myspiritualtransformation.com/public_html/wp-content/themes/buddyboss-theme/inc/admin/framework/redux-core/ browser: Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.127 Safari/537.36 Browser: Chrome Version: 100.0.4896.127 Platform: Windows ### redux-instance-buddyboss_theme_options ### opt_name: buddyboss_theme_options global_variable: buddyboss_theme_options dev_mode: false ajax_save: true page_slug: buddyboss_theme_options page_permissions: manage_options menu_type: submenu page_parent: buddyboss-settings compiler: true output: true output_tag: true templates_path: undefined extensions: Bb Typography: 1.0.4 Custom Image Select: 3.0.0 Customizer: 4.0.0 Import Export: 4.0.0 Options Object: 4.0.0 Repeater: 1.0.4 ### wp_mail_smtp ### version: 3.3.0 license_key_type: lite debug: No debug notices found. lite_install_date: Mar 29, 2021 @ 3:03pm ### wpforms ### version: 1.7.3 pro: Apr 23, 2021 @ 1:24pm upload_dir: Writable db_tables: ugn_wpforms_entries, ugn_wpforms_entry_fields, ugn_wpforms_entry_meta, ugn_wpforms_tasks_meta total_forms: 4 total_entries: 36 license_status: Valid license: Elite license_location: option ``` Viewing 5 replies - 1 through 5 (of 5 total) The topic ‘Betterdocs fatal error report’ is closed to new replies. * ![](https://ps.w.org/betterdocs/assets/icon-256x256.png?rev=2953105) * [BetterDocs – AI Documentation, Knowledge Base, Docs, FAQ with Chatbot](https://wordpress.org/plugins/betterdocs/) * [Frequently Asked Questions](https://wordpress.org/plugins/betterdocs/#faq) * [Support Threads](https://wordpress.org/support/plugin/betterdocs/) * [Active Topics](https://wordpress.org/support/plugin/betterdocs/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/betterdocs/unresolved/) * [Reviews](https://wordpress.org/support/plugin/betterdocs/reviews/) * 5 replies * 3 participants * Last reply from: [melanyh](https://wordpress.org/support/users/melanyh/) * Last activity: [4 years, 1 month ago](https://wordpress.org/support/topic/betterdocs-fatal-error-report/#post-15579384) * Status: resolved