Support » Plugin: iThemes Security (formerly Better WP Security) » Better WP Security:unauthorized user

  • Hi all,

    I got a problem.My ip was banned from my website so I can’t access the website both through the WP admin user or normally through internet.Following other posts,I’ve removed my ip from bwps_lockouts table and by this way I can access the website and the backend also.
    But now when I go to better WP plugin setting and try to move through the tabs(User,away,ban,etc…) of the plugin the following error message appears:

    You have to get authorization to access this page.

    It looks like that better wp doesn’t recognize my wp admin users.
    Please,how can I authorize them?
    Thanks in advance

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