This plugin is phenomenal, to say the least. It has all of the features that the big CRM ticket platforms have. The benefit is that you are not limited on the number of agents, tickets, or features and there’s no monthly charge to use this.
The support is worth the five stars. If you run into any issues, they fix them immediately.
I have been running this plugin for over two years now and have processed over 2,000 tickets through it. This plugin is a powerhouse and can handle whatever you throw at it.
Keep up the good development work!
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