Best organizing plugin I’ve found, but minor bugs detract

  • Matthew Strange

    (@matthewstrange)


    2 months, 3 weeks ago

    Very useful, good interface, but a couple of little bugs: 1) if the media are viewed in grid mode, clicking on an item (to edit/view details) then back out leaves the left side sorting categories inoperable. (Toggle to list view, then back to grid view to restore functionality.) 2) attempting to “bulk select” items requires extreme patience, as it considers the tiniest mouse movement as the start of the drag event so that selecting items is much slower that it could be. (Suggest: only a drag to the left should initiate the “categorize” phase.)

    I feel bad complaining about the free version, but there it is.

    Update: within a week of reporting these issues, an update was released that addressed the first bug I reported (grid mode issue) — that sort of responsiveness gets a 5 star rating! (Up from my old 4 start rating.)

    • This topic was modified 2 months, 1 week ago by Matthew Strange. Reason: Kudos for update addressing issue #1
    • This topic was modified 2 months, 1 week ago by Matthew Strange.
Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support rodicaelena

    (@rodicaelena)

    2 months, 3 weeks ago

    Hi Matthew,

    Thank you so much for taking the time to share your feedback. We are thrilled to hear you find the plugin useful. Your detailed bug reports are incredibly valuable, even for the free version, we rely on users like you to help us improve.

    Regarding the two issues you mentioned, we’ve attempted to replicate these behaviors on our end, but so far, we haven’t been able to consistently reproduce them.

    To help us pinpoint and fix these issues, we would be grateful if you could open a support ticket with us. Sharing additional details, such as the specific operating system and browser you are using, or even a short screen-recording video demonstrating the issues, would be extremely helpful.

    Thank you again!

    Thread Starter Matthew Strange

    (@matthewstrange)

    2 months, 3 weeks ago

    Thanks for the reply. I can make a video showing the precise steps I’m taking. In the meantime, I looked around for a place to open a support ticket, but couldn’t find one here or on the themeisle site. Maybe I’m just overlooking it, but could you point me to it, please?

    Thank you.

    Plugin Support rodicaelena

    (@rodicaelena)

    2 months, 3 weeks ago

    Hi,

    Sure, you can create a support ticket here https://wordpress.org/support/plugin/media-library-organizer/#new-topic-0. This is the support forum for the free version of the plugin.

    Thank you!

    Thread Starter Matthew Strange

    (@matthewstrange)

    2 months, 3 weeks ago

    OK, new topic (ticket) created. See https://wordpress.org/support/topic/switching-categories-in-grid-mode-becomes-inoperabe/#post-18735535

Viewing 4 replies - 1 through 4 (of 4 total)

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