I’ve been using the premium version of Bitform for quite some time and have never run into trouble.
That is until I wanted to have a more complex setup with conditional logics in combination with the creation of an account. Unfortunately I’ve run into an issue. After analyzing the plugin on my setup they found a few bugs and solved it. Even better, they created an update and made sure this wouldn’t happen to any other user.
Seriously the best service I’ve ever had from any plugin I’ve bought.
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