This tool is soo cool. Lucky Orange allows me to watch visitors on my site, and instantly chat with them. Plus heatmaps, and past visitor recordings all bundled together has SAVED me over $50 a month by combining these features! Their Tech Support has been VERY responsive which is very important to a small business owner like myself.
I highly recommend anyone who is serious about making sure their website is performing well, and wants to better interact with their customers, USE Lucky Orange!