Support » Plugin: Accessibility by UserWay » BEcareful their charges

  • sfyk

    (@sfyk)


    Although the plugin works,
    we activated the white label solution. They said: For only $10 you can modify the widget footer, remove the donate link and enable other customizations

    From then and on they charge me every single month 10$, they don’t reply to my messages and the so called “Manage” menu has been disappeared from the widget…
    BE AWARE!

    I’m still trying to resolve this….

Viewing 1 replies (of 1 total)
  • Plugin Author UserWay

    (@userwayorg)

    @sfyk Sorry to hear you had some difficulties with the widget. The “Manage” menu “disappeared” since you removed it from your widget when you enabled white label. The white label set up process clearly states that white label is $10 per month. You can cancel any time.

    Also, UserWay responds to all inquiries. You can contact us at support@userway.org or via UserWay.org/contact.

    Please email us and we’ll get back to you as soon as possible.

    Hope that helps,

    UserWay Support

Viewing 1 replies (of 1 total)
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