Beaver builder can’t open text-editor/photo module window

  • Resolved Naughty_natty

    (@naughty_natty)


    7 years, 5 months ago

    Hi, I’m using Beaver Builder plugin for long time already, but since today have a loading problem – whenever I start to work with modules (add a new text/picture module or try to edit existing text module) Beaver Builder starts opening the editing window, but instead of simply open it as it did before, now it shows non-stopping downloading sign which doesn’t lead to anything. Nothing happens and the module window doesn’t open even when I wait for several minutes.
    Can’t say I did anything special these days that could lead to this abnormal usage, was just adding some plugins for an image gallery. Can’t make any changes now and can’t add new content..
    What could cause this problem with the plugin?
    And how is it possible to solve it?

    ** Updated WordPress & Plugin, it still doesn’t work..

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter Naughty_natty

    (@naughty_natty)

    7 years, 5 months ago

    Looks like I found the issue – seems they are incompatible with plugin “FancyBox for WordPress – Integrates FancyBox by Janis Skarnelis into WordPress.” Now once I deactivated it Page Builder works as usual.

    Thanks for post from Ben on how to approach these issues –

    Ben Carlo (@hinampaksh)
    4 months, 3 weeks ago
    Hey @trandall0320,

    Thanks for posting!

    Do you remember updating anything on the site? It might be caused by a 3rd party plugin conflict. Let’s have you go through the plugin deactivation process first to isolate the issue, i.e., disable all plugins and test the Beaver Builder while reactivating each to determine if the issue is related to a 3rd party plugin.

    Let us know how it goes! 🙂

    Ben
    https://wordpress.org/support/topic/text-editor-not-working-9/

    Plugin Contributor Ben Carlo

    (@hinampaksh)

    7 years, 5 months ago

    Hey @naughty_natty,

    Glad to hear you figured it out! And thanks for taking the time to inform us. 🙂

    Enjoy!

Viewing 2 replies - 1 through 2 (of 2 total)
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