• yourlingeriewholesaler

    (@yourlingeriewholesaler)


    I purchased this plugin earlier this year as it had so many rave reviews… unfortunately for the price it just didn’t do what I needed and I started to regret my purchase (turns out one of the features I bought it for – all export – won’t work with some basic shared hosting providers e.g. 123reg, as the allowed export capacity is limited to 600M) – I didn’t know this until I needed to upgrade to premium hosting – and hey presto! it works 🙂 I still had many other niggles, and kept pestering a very helpful support agent named Tarun. I think my emails were weekly: the advanced search function isn’t doing what I want, the variations need to be listed under the parent, the sorting is out of sync, it won’t sort by SKU now, the column widths keep resetting themselves, it keeps opening on Orders and I want to see Products..lol They kept releasing update after update, and to be fair, sometimes with a new update an issue was created that wasn’t there before. But the support response was always swift and they always take on-board your problem. I think the main point is COMMUNICATE clearly with them. Be polite, take screenshots and list the steps to recreate the issue. They usually sort it out.

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