If you have the Pro version you need to contact the plugin author directly as these forums do not support commercial products, that's what he's saying.
If a plugin author does in future say, "buy the premium version or we won't help", then please accept that as a reasonable compromise. It would be wonderful if a plugin author could manage to build, maintain and support their plugins all for free, but realistically that's difficult to achieve.
I asked this same question in my own post and I have received no reply so far.
Please continue your own thread and only post in other people's threads if you're contributing towards the solution.