[resolved] Basket not working (5 posts)

  1. zeusdawg
    Posted 3 years ago #

    I have updated to the latest version of wp-spreadplugin and have noticed that when I try to add something to the basket, the add button says "adding" and never adds anything

    The url is http://www.thaboxingvoice.com/store

    This is my code:

    [spreadplugin shop_id="" shop_limit="" shop_locale="" shop_api="" shop_secret="" shop_category="" shop_source="com" shop_social="1"]


  2. Thimo Grauerholz
    Plugin Author

    Posted 3 years ago #


    it seem's the basket cannot be created. Do you've filled shop_id, shop_api and shop_secret correctly?
    If you don't know, please fill out the spreadplugin admin settings and just use the minimal shortcode "[spreadplugin]". (It will tell you what type of informations is neccessary)


  3. zeusdawg
    Posted 3 years ago #

    Thanks for the swift response!

    I changed the short code to [spreadplugin] - the articles still render correctly, but it doesn't place any items in the basket. The "add" button changes to "adding..." and the basket remains an in clickable link. I noticed in your sample store a number pops up in denoting the quantity of the cart, that never comes up either.

    Thanks in advance.

  4. Thimo Grauerholz
    Plugin Author

    Posted 3 years ago #

    Can you please send me the full spreadplugin (extended) shortcode to have a look at by email? info@spreadplugin.de

  5. Thimo Grauerholz
    Plugin Author

    Posted 3 years ago #

    I have been seeing an increasing number of customers who have this issue. After checking, I found that the issue was not a plugin (even though activating one of the plugins caused this issue) but it was a RLimit that the Web Hosting Service "Hostgator" implement which was causing the issue. It seems that once a limit is reached, all connections are blocked.
    This explains why it is not just one connection or location being effected.
    Unfortunately, hostgator do not seem to check the RLimit unless you actually force them to do so.
    Hope this helps others with a similar issue.

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