Title: Basket doesn't appear
Last modified: August 30, 2016

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# Basket doesn't appear

 *  [cybeardjm](https://wordpress.org/support/users/didierjm/)
 * (@didierjm)
 * [10 years, 6 months ago](https://wordpress.org/support/topic/basket-doesnt-appear/)
 * Hi, thx for this plugin.
    In fact, I have the same problem with Spreadshirt’s
   own code snippet. But as it didn’t work, I decided to test your plugin too. Pb
   tested and reproduced on 2 different PCs, in both Firefox & Chrome. => products
   appear – all settings are correct => I can add products to the basket – the visual
   effect works => But I can’t open the Basket (Panier in French). In fact, if you
   check carefully, you can see a small white square appear at the bollow right 
   but that’s all. I tried on other sites like your and it works. Then this means
   I have a conflict somewhere with some other stuff. I then tried: * a different
   template => same result * disable other frontend plugins (Sumome, Yoast, Mailchimp…)
   => same result… * disable cache & security plugin => same result…
 * Don’t know what to do next ?
    Shop’s here: [http://www.lookoti.com/boutique-merchandising/](http://www.lookoti.com/boutique-merchandising/)
 * Thx in advance for your help.
    Sincerely DJM
 * [https://wordpress.org/plugins/wp-spreadplugin/](https://wordpress.org/plugins/wp-spreadplugin/)

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Author [Thimo Grauerholz](https://wordpress.org/support/users/pr3ss-play/)
 * (@pr3ss-play)
 * [10 years, 6 months ago](https://wordpress.org/support/topic/basket-doesnt-appear/#post-6710627)
 * Hi,
 * your settings seem to be wrong, please check API Key, Secret and ShopId.
 * Best
    Thimo
 *  Thread Starter [cybeardjm](https://wordpress.org/support/users/didierjm/)
 * (@didierjm)
 * [10 years, 6 months ago](https://wordpress.org/support/topic/basket-doesnt-appear/#post-6710630)
 * Hi Thimo, thx for coming back to me.
    I just redid the copy/paste of all 3 (from
   the German version of the site, as API data is only available over there). Purged
   the products cache, and refreshed => all 16 products were updated. But still 
   same problem. If I add a product, it “moves” to the basket, but then nothing 
   happens when I click on “Panier”. To be sure: I used the “Shop-ID” value, not
   the “Vertragsnummer” value (that I get from the “Shop-Übersicht” page), nor the
   shop nickname. APi key & secret, I got from spreadshirt.fr/-C7120 (or .de).
 * Once again, something looking alike happens if I use the SpreadShop code integration:
   a grey DIV expands above the shop area, but nothing happens.
 * I’ll ask for help @ Spreadshirt too.
    Sincerely DJM

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Basket doesn't appear’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/wp-spreadplugin_349cc7.svg)
 * [WP-Spreadplugin](https://wordpress.org/plugins/wp-spreadplugin/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/wp-spreadplugin/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/wp-spreadplugin/)
 * [Active Topics](https://wordpress.org/support/plugin/wp-spreadplugin/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/wp-spreadplugin/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/wp-spreadplugin/reviews/)

## Tags

 * [basket](https://wordpress.org/support/topic-tag/basket/)
 * [checkout](https://wordpress.org/support/topic-tag/checkout/)
 * [Ecommerce](https://wordpress.org/support/topic-tag/ecommerce/)
 * [spreadshirt](https://wordpress.org/support/topic-tag/spreadshirt/)

 * 2 replies
 * 2 participants
 * Last reply from: [cybeardjm](https://wordpress.org/support/users/didierjm/)
 * Last activity: [10 years, 6 months ago](https://wordpress.org/support/topic/basket-doesnt-appear/#post-6710630)
 * Status: not resolved