Support » Plugin: WordPress Gallery Plugin - NextGEN Gallery » Basic Thumbnails on top of each other

  • Resolved wlancholie

    (@wlancholie)


    Since the last update all my galleries are displayed stacked on top of each other. I use Basic Thumbnails settings and I did not change anything, but now there is only one column. The number of columns is set to 0.
    Also, the lightbox seems to have stopped working. I already tried to re-install the plugin but it did not change the behavior.
    Any ideas?

    • This topic was modified 1 month ago by  wlancholie.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support mihai-imagely

    (@mihaiimagely)

    Hi @wlancholie,

    I would check for any existing conflicts in your site (if you can deactivate your other plugins.

    1.- Temporarily deactivate all your plugins except NextGen Gallery.

    2.- Is the problem solved? Then, it was caused by one of your plugins. Please check one by one and find the one causing the problem.

    3.- If the problem is not solved with the deactivation of the plugins, try changing to a standard WordPress theme, it could be a conflict with your current theme.

    Note: we always recommend performing a full website backup before any troubleshooting.
    Please let us know how it goes.

    wlancholie

    (@wlancholie)

    There seems to be a conflict with a plugin by my webhoster siteground.com.
    I fixed the problem by deactivating SG Optimizer.

    Thank you

Viewing 2 replies - 1 through 2 (of 2 total)
  • You must be logged in to reply to this topic.