Title: "Basic" reporting email not working.
Last modified: August 21, 2016

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# "Basic" reporting email not working.

 *  Resolved [Anthyx](https://wordpress.org/support/users/anthyx/)
 * (@anthyx)
 * [11 years, 11 months ago](https://wordpress.org/support/topic/basic-reporting-email-not-working/)
 * Hi,
 * first of all, thanks for your great plugin.
 * I have a problem: I have used for some weeks your plugin and it works just fine.
   A couple of weeks ago (more or less), I’ve stopped to receive the basic backup
   notification mail.
 * Dropbox receives backups everyday as usual, but no email at all (the mail address
   works fine, I checked).
 * Any advice?
 * Many thanks in advance.
 * Antonio
 * [https://wordpress.org/plugins/updraftplus/](https://wordpress.org/plugins/updraftplus/)

Viewing 1 replies (of 1 total)

 *  Plugin Author [David Anderson / Team Updraft](https://wordpress.org/support/users/davidanderson/)
 * (@davidanderson)
 * [11 years, 11 months ago](https://wordpress.org/support/topic/basic-reporting-email-not-working/#post-4951714)
 * Hi,
 * Does your log file show it being sent? If so, then your web hosting company are
   the people to ask about what happened to it next.
 * David

Viewing 1 replies (of 1 total)

The topic ‘"Basic" reporting email not working.’ is closed to new replies.

 * ![](https://ps.w.org/updraftplus/assets/icon-256x256.jpg?rev=1686200)
 * [UpdraftPlus: WP Backup & Migration Plugin](https://wordpress.org/plugins/updraftplus/)
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 * 1 reply
 * 2 participants
 * Last reply from: [David Anderson / Team Updraft](https://wordpress.org/support/users/davidanderson/)
 * Last activity: [11 years, 11 months ago](https://wordpress.org/support/topic/basic-reporting-email-not-working/#post-4951714)
 * Status: resolved