Support » Plugin: Yoast SEO » Basic NOT Premium

  • I cannot see any benefit in the premium. 5 keywords appears to be more hassle than 1. Support is very slow. No quicker than when you have basic. Answers can often be found quicker on google. There is tonnes of well written documentation but it’s looking for a pin in a haystack to find answers. Much of it is also written for technical people. I asked support some questions and when they did eventually reply more than 24 hours later they didn’t answer the questions. In fact I got an email thanking me for the purchase of Premium. This was after they told me replies are usually within 2 hours. I am disappointed and going back to the basic version within their 30 day guarantee. My rating is for Yoast SEO Premium.

    I have just realised they say a reply is usually within 2 hours and then send an email that says usually within 24 hours. My experience is they are both wrong.

    • This topic was modified 2 years, 6 months ago by strifemit.
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