• Hello Support Team,

    I am experiencing a serious issue with the single property page on my website.

    When I update values inside the Basics tab (Bedrooms, Bathrooms, Half Baths, Area, etc.) and click Update, the changes do not reflect on the backend and frontend. The old values continue to display on the property page.

    This issue affects the entire Basics section

    Please let me know if you need temporary access or any additional information.

    Thank you for your assistance.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support beelana

    (@beelana)

    Hey,

    This may be related to caching. Even after clicking Update, the old values can still appear if cached content is being served. Please try clearing your page cache (WP Rocket, LiteSpeed, W3TC, Cloudflare, etc.) and your browser cache, or check the property in a private/incognito window.

    After that, please let us know if the issue still persists.

    Thread Starter q3nik

    (@q3nik)

    Hello,

    Thank you for your response.

    I have already tested thoroughly regarding caching:

    • All cache was cleared
    • Browser cache was cleared
    • Tested in Incognito/Private window
    • Also tested from a different device

    Unfortunately, the issue still persists.

    When I update any values inside the Basics tab (Bedrooms, Bathrooms, Half Baths, Area, etc.) and click Update, the backend saves successfully, but the frontend continues to show the old values.

    This affects the entire Basics section, not just one field.

    I am attaching a short video recording showing:

    1. Editing the property in the backend
    2. Clicking Update
    3. Refreshing the frontend page
    4. The old values still appearing

    Please review the video and let me know what could be causing this. If needed, I can also provide temporary admin access for deeper inspection.

    Video link – https://we.tl/t-PvFbJKRBRk

    Looking forward to your guidance.

    Thank you.

    Thread Starter q3nik

    (@q3nik)

    Hello,

    The previous video share link is expired please check new link – https://go.screenpal.com/watch/cOeQ1hnZOlg
    Please let me know how to rectify the issue. Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

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