Title: banners broken
Last modified: July 27, 2020

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# banners broken

 *  Resolved [adairk](https://wordpress.org/support/users/adairk/)
 * (@adairk)
 * [5 years, 10 months ago](https://wordpress.org/support/topic/banners-broken/)
 * On my computer, my BET365 affiliate banners show up everywhere on all my sites
   as a tiny square with a crack in it(only way I know how to describe it). ALL 
   of the other seven affiliate brands I promote are showing up as they should with
   no problems anywhere.
 * I’m thanking you in advance,
    Kenneth Adair
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fbanners-broken%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Plugin Author [Arnan](https://wordpress.org/support/users/adegans/)
 * (@adegans)
 * [5 years, 10 months ago](https://wordpress.org/support/topic/banners-broken/#post-13177337)
 * Sounds like the image url/path is wrong.
    Check your ‘broken’ ads by editing 
   and correcting the image url.
 *  Thread Starter [adairk](https://wordpress.org/support/users/adairk/)
 * (@adairk)
 * [5 years, 10 months ago](https://wordpress.org/support/topic/banners-broken/#post-13177389)
 * Hi Arnan,
    I will explain better here. I have been using these banners for many
   years on 11 wordpress websites. All of a sudden in the past couple of days from
   this particular affiliate which is BET365 are showing up as the little square
   with a crack in it, not only in the ADROTATE BANNERS on the COLUMNS of my sites
   but also in all of the posts with banners from that particular affiliate. All
   of the banners from all of the other affiliates I promote are working well every
   where and there is a good chance that the culprit IS NOT ADROTATE PLUGIN but 
   likely something else. I may be needing to look elsewhere for the cause of this
   problem and am wondering if you are able to give me any suggestions? I am thinking
   I may owe an aplology to ADROTATE for immediately thinking it to be the cause
   of the problem! Regards, Ken
    -  This reply was modified 5 years, 10 months ago by [adairk](https://wordpress.org/support/users/adairk/).
 *  Plugin Author [Arnan](https://wordpress.org/support/users/adegans/)
 * (@adegans)
 * [5 years, 10 months ago](https://wordpress.org/support/topic/banners-broken/#post-13177401)
 * If you’ve concluded that the issue is not with your adcode/adrotate/you.
    Then
   you should probably talk to that specific affiliate and see what’s wrong with
   their images.
 * Recently I had a similar issue with my Namecheap affiliate banners. Turned out
   they deleted all images and put new ones with different names in place 🙄
 *  Thread Starter [adairk](https://wordpress.org/support/users/adairk/)
 * (@adairk)
 * [5 years, 10 months ago](https://wordpress.org/support/topic/banners-broken/#post-13177421)
 * Thanks Arnan,
    **That was the first thing I did** and they sent me a screenshot
   of my site that showed their banners working fine on their end. It wasn’t until
   in the middle of writing my previous reply here that I had doubts about it not
   being caused by ADROTATE and then hoped you had another suggestion.
 * Thank you and all the best,
    Ken
 *  Plugin Author [Arnan](https://wordpress.org/support/users/adegans/)
 * (@adegans)
 * [5 years, 10 months ago](https://wordpress.org/support/topic/banners-broken/#post-13177439)
 * You can try and load the image urls in a new tab, see if that works.
    It probably
   doesn’t. If it doesn’t, the issue is definitely with them.
 * But if that works, then the issue may be with your browser… Some old browser 
   cache or whatever.
    On the flipside of that, the screenshot they sent may be 
   a cached version as well.

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘banners broken’ is closed to new replies.

 * ![](https://ps.w.org/adrotate/assets/icon-256x256.gif?rev=3117289)
 * [AdRotate Banner Manager](https://wordpress.org/plugins/adrotate/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/adrotate/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/adrotate/)
 * [Active Topics](https://wordpress.org/support/plugin/adrotate/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/adrotate/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/adrotate/reviews/)

 * 5 replies
 * 2 participants
 * Last reply from: [Arnan](https://wordpress.org/support/users/adegans/)
 * Last activity: [5 years, 10 months ago](https://wordpress.org/support/topic/banners-broken/#post-13177439)
 * Status: resolved