Support » Plugin: NitroPack » Banner still appears after paying

  • Resolved brighterimagelab

    (@brighterimagelab)


    I have paid for service and the banner is still appearing at the bottom of the page. Is there something more I need to do to get it to diappear?

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter brighterimagelab

    (@brighterimagelab)

    I figured it out after clearing cache.

    Plugin Support Marina @ NitroPack

    (@nitromarina)

    Hi, @brighterimagelab,

    Thank you for reaching out and we apologize for the delay in getting back to you here!

    Glad to hear that you were able to solve this!

    Upon upgrading to a paid plan, a full cache purge should be done in order to get rid of the badge.
    Our developers are working on automizing this process so that a purge is done automatically.

    Regards,

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Banner still appears after paying’ is closed to new replies.