Banner not showing even in Incognito mode

  • Resolved zizicloud

    (@zizicloud)


    4 years, 3 months ago

    Hello and thank you for this great plugin. It’s the only one I found with a generator. So helpful.

    Unfortunately, I cannot get my banner to show. I run website incognito. I clear my cookies out in developer mode. I refresh. But no banner 🙁

    Please advise on how to fix this. Thanks!

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Rogier Lankhorst

    (@rogierlankhorst)

    4 years, 3 months ago

    I think it’s because jquery is loaded deferred, but the Complianz script not. As a result, the plugin can’t load because jquery is not defined yet.

    You can try either removing the defer, or deferring the Complianz cookie scripts as well.

    Thread Starter zizicloud

    (@zizicloud)

    4 years, 3 months ago

    Ah, thanks for the quick response. I am tinkering with it now. I do not know how to remove the jquery defer, but I will try to figure out. TY!

    • This reply was modified 4 years, 3 months ago by zizicloud.
    Thread Starter zizicloud

    (@zizicloud)

    4 years, 3 months ago

    Ok, so I disabled Hummingbird which is my jquery deferring plugin, and any other plugin that might defer jquery. I still cannot get the banner to pop up.

    Do you know how to manually remove the defer?

    Sorry, I am just not developer literate.

    I also use beaver builder as my website editor, not sure if that makes a difference.

    TIA!

    Simon Prosser

    (@pross)

    4 years, 3 months ago

    Your page is cached by cloudflare and probably by your host too (?) either way if you add a random query like /?foo=bar to the url you can get a fresh version and see everything working.

    Thread Starter zizicloud

    (@zizicloud)

    4 years, 3 months ago

    Ah! OK! cool! Yes, it is working, thanks for the tip! I appreciate it!

Viewing 5 replies - 1 through 5 (of 5 total)
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