Support » Plugin: WooCommerce Banner and Carousel Slider for Category, Page » Banner image is no longer full width

  • Resolved Jake52

    (@jake52)


    Hi. I built a site on a development environment [ redundant link removed ], updated all the plugins and then copied it to the live environment [ redundant link removed ]. After I copied it I realised that the shop and category banners were no longer displaying because the banner management plugin had deactivated itself. I reactivated it, the banners still didn’t show, so I deleted them all and reinstated them, only now they’re not full width any more.
    I’ve now rolled the development site back to the earlier version of banner management (1.1.8) and the full width banners have reappeared. Both sites are running the same version of the theme and of all the other plugins. The only difference is that dev has v1.1.8 of banner management whilst live has v2.0.1, so it’s not a problem with the theme.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Dotstore

    (@dots)

    Hello @jake52,

    Thank you for reaching out to us.

    I have reviewed in detail your query and this type of issue might become if there is missing some data during the data migration.

    We are working on your query and resolve it in the next release version and get back to you.

    Thanks,

    Plugin Author Dotstore

    (@dots)

    Hello jake52,

    I hope you are doing well.

    We have released our new version 2.0.2 in which your query related to the “Banner image is no longer full width” has been resolve.

    Can you please review it at your side and let us know how it works.

    Thanks,

    Plugin Author Dotstore

    (@dots)

    Hello jake52,

    I hope you are doing well and your query get resolved.

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

    Thanks,

Viewing 3 replies - 1 through 3 (of 3 total)
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