Title: ban users not saving
Last modified: August 30, 2016

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# ban users not saving

 *  Resolved [fowlerwp](https://wordpress.org/support/users/fowlerwp/)
 * (@fowlerwp)
 * [10 years, 8 months ago](https://wordpress.org/support/topic/ban-users-not-saving/)
 * ban users box not staying checked. every time i click the box, the page reloads
   only for the box not to be checked. Also the dashboard always says:
    You are 
   not blocking any users that are known to be a problem. Consider turning on the
   Ban Users feature.
 * Please advise
 * [https://wordpress.org/plugins/better-wp-security/](https://wordpress.org/plugins/better-wp-security/)

Viewing 7 replies - 1 through 7 (of 7 total)

 *  [dwinden](https://wordpress.org/support/users/dwinden/)
 * (@dwinden)
 * [10 years, 8 months ago](https://wordpress.org/support/topic/ban-users-not-saving/#post-6463973)
 * Tick the **Enable ban users** checkbox.
    Copy\paste any ip addresses from the**
   Ban Hosts** field into notepad. Then remove all ip addresses from the Ban Hosts
   field. Save All Changes.
 * If that makes the **Enable ban users** checkbox stick, start adding the ip addresses
   from notepad one by one.
    Save All Changes after adding an ip.
 * Also please confirm you are using the latest iTSec plugin release (4.9.0).
 * dwinden
 *  Thread Starter [fowlerwp](https://wordpress.org/support/users/fowlerwp/)
 * (@fowlerwp)
 * [10 years, 8 months ago](https://wordpress.org/support/topic/ban-users-not-saving/#post-6463976)
 * what is iTSec. why do I need to use it too.
 *  [dwinden](https://wordpress.org/support/users/dwinden/)
 * (@dwinden)
 * [10 years, 8 months ago](https://wordpress.org/support/topic/ban-users-not-saving/#post-6463979)
 * **iTSec** is the abbreviation for **iT**hemes **Sec**urity …
    Saves 10 keystrokes…
 * dwinden
 *  Thread Starter [fowlerwp](https://wordpress.org/support/users/fowlerwp/)
 * (@fowlerwp)
 * [10 years, 8 months ago](https://wordpress.org/support/topic/ban-users-not-saving/#post-6463980)
 * ok, i have the latest
 * i figured out the problem. for some reason i had a white list ip in the ban users.
   so i guess iTSec has a loop that catches this so you don’t ban a white list ip.
   i guess i may have copied it in the ban users for some stupid reason when i put
   it in the white list too. otherwise i have no idea why i did it. it works good
   now though
 *  [dwinden](https://wordpress.org/support/users/dwinden/)
 * (@dwinden)
 * [10 years, 8 months ago](https://wordpress.org/support/topic/ban-users-not-saving/#post-6463984)
 * [@fowlerwp](https://wordpress.org/support/users/fowlerwp/)
 * Thank you for that feedback.
    You are correct the iTSec plugin crosschecks any
   whitelisted ip address with the ip addresses listed in the Ban Hosts field.
 * Weird you didn’t get any error message pointing you in the right direction …
 * Anyway the issue seems to be resolved so please mark this topic as ‘resolved’.
 * dwinden
 *  Thread Starter [fowlerwp](https://wordpress.org/support/users/fowlerwp/)
 * (@fowlerwp)
 * [10 years, 8 months ago](https://wordpress.org/support/topic/ban-users-not-saving/#post-6463985)
 * thanks, it could have listed a message at the top of the page, but I am real 
   bad at ignoring those messages b/c you get some many of them with WP
 *  [dwinden](https://wordpress.org/support/users/dwinden/)
 * (@dwinden)
 * [10 years, 8 months ago](https://wordpress.org/support/topic/ban-users-not-saving/#post-6463986)
 * Ah, ok that explains it.
 * Thanks for marking the topic as ‘resolved’.
 * dwinden

Viewing 7 replies - 1 through 7 (of 7 total)

The topic ‘ban users not saving’ is closed to new replies.

 * ![](https://ps.w.org/better-wp-security/assets/icon.svg?rev=3529351)
 * [Kadence Security – Password, Two Factor Authentication, and Brute Force Protection](https://wordpress.org/plugins/better-wp-security/)
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 * 7 replies
 * 2 participants
 * Last reply from: [dwinden](https://wordpress.org/support/users/dwinden/)
 * Last activity: [10 years, 8 months ago](https://wordpress.org/support/topic/ban-users-not-saving/#post-6463986)
 * Status: resolved