• mymousepad

    (@mymousepad)


    BAIT & SWITCH…

    Their description “The one-click malware cleaner offers unlimited automated cleanups while the inbuilt powerful cloud-based firewall ensures round-the-clock website protection against spam attacks. Moreover, you can block countries to mitigate hack attacks.”

    Not until the very end do they mention it is a paid service to even VIEW the file name!!

    so, not a ‘FREE’ service.. only the SCAN is free – will not disclose and information about the results. You need to pay to see results unlike others that will shows files.

    FROM SUPPORT: “Malware cleanup and detailed information about the infected files are premium features.”

    I clean feature may very well work – i looked elsewhere just on principle.

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  • Plugin Support amanbv

    (@amanbv)

    Hey,

    Thank you for taking the time to review us.

    We do very clearly mention on our WordPress repository page that our malware cleanup option is a paid feature while the free version of MalCare has Scanning, Firewall & Login-Protection. This is mentioned in our Video on Free vs Paid and in a section of MalCare’s FREE Services

    I’ll take this feedback to our team to make it more prominent so avoid such confusion in the future.

    Thank you,
    Aman Kedia

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