Badge not showing on chat stream

  • chrisbb

    (@chrisbb)


    2 years, 1 month ago

    Hello,

    the badge doesn’t show on the pm window. This code shows instead bp-verified-badge”></span> where would I be able to add the missing < to complete the code?

    thanks.

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Author Themosaurus

    (@themosaurus)

    2 years, 1 month ago

    Hi @chrisbb,

    Thank you for reaching out to us! 🙂

    Can you please tell us which theme you’re using? Are you using BuddyPress or BuddyBoss?

    Best,

    Thread Starter chrisbb

    (@chrisbb)

    2 years, 1 month ago

    Hi,

    Buddyboss.

    Plugin Author Themosaurus

    (@themosaurus)

    2 years, 1 month ago

    Hi @chrisbb,

    Thank you for your feedback.

    We think this issue might be related to the compatibility of you theme, as all seems to work with BuddyBoss plugin on our side.

    I suggest you report this issue to the authors of your theme.

    Please don’t hesitate to keep us up to date about this issue.

    Best,

    Thread Starter chrisbb

    (@chrisbb)

    2 years, 1 month ago

    Hello,

    Ok I see. thank you for advising.

    pinappl

    (@pinappl)

    2 years, 1 month ago

    We are having the same issue.

    Thread Starter chrisbb

    (@chrisbb)

    2 years, 1 month ago

    What theme are you using? I havent had a chance to reach out to my theme people yet. I am using buddy boss theme and astra theme.

    freezdom

    (@freezdom)

    2 years ago

    Same here with buddy boss theme.

    Plugin Author Themosaurus

    (@themosaurus)

    2 years ago

    Hi @freezdom and @chrisbb,

    Thank you for your feedback. I suggest you to report this issue to the BuddyBoss theme authors.

    In order to solve this, I think they might have to make our plugin compatible with their theme.

    Don’t hesitate to keep us up to date. I’m sure it will help other users facing the same issue. 🙂

    Best,

Viewing 8 replies - 1 through 8 (of 8 total)
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