Title: Bad Synchronization
Last modified: August 30, 2016

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# Bad Synchronization

 *  Resolved [lstarkgv](https://wordpress.org/support/users/lstarkgv/)
 * (@lstarkgv)
 * [10 years, 6 months ago](https://wordpress.org/support/topic/bad-synchronization/)
 * synchronizes empty values
 * [https://wordpress.org/plugins/moowoodle/](https://wordpress.org/plugins/moowoodle/)

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Plugin Author [DualCube](https://wordpress.org/support/users/dualcube/)
 * (@dualcube)
 * [10 years, 6 months ago](https://wordpress.org/support/topic/bad-synchronization/#post-6577294)
 * Hi,
 * Firstly, we are sorry for this delayed response.
 * Kindly find the following solution-
 * Seems you have missed something while setting up the plugin or setting up your
   moodle site.
 * You can also turn on debuging mode for your wordpress site, so that if any error
   occurs during synchronization, you can pass the error message to us and we can
   work on the bug (if there is any in our plugin).
 * To turn on debuging mode use the following code in wp-config.php of your WordPress
   instance.
 * define( ‘WP_DEBUG’, true );
 * Looking forward to your response.
 * Regards,
    Priyasha. Team Dualcube.
 *  Plugin Author [DualCube](https://wordpress.org/support/users/dualcube/)
 * (@dualcube)
 * [10 years, 6 months ago](https://wordpress.org/support/topic/bad-synchronization/#post-6577320)
 * Hi,
 * Marking this issue as resolved. If you have any more questions, please feel free
   to open a new thread.
 * Thanks
    Priyasha
 *  [qurbi](https://wordpress.org/support/users/qurbi/)
 * (@qurbi)
 * [10 years, 5 months ago](https://wordpress.org/support/topic/bad-synchronization/#post-6577358)
 * Dear Priyasha / Shan
 * Users who register on Shopping cart and purchase are not seen in Moodle course
   or moodle site. Turned on debugging in WordPress, but no issues – users are created
   in WordPress, but not in Moodle.
 * In moodle, I have opted Authentication as Manual Accounts. Do I need to turn 
   on **External database** or **Web services authentication**??
 * Thanks and Regards
    Mithil
 *  Plugin Author [DualCube](https://wordpress.org/support/users/dualcube/)
 * (@dualcube)
 * [10 years, 5 months ago](https://wordpress.org/support/topic/bad-synchronization/#post-6577378)
 * Hi Mithil,
 * Appologies for the late response. Thanks for your patience!
 * Kindly check the following solution-
 *  No, you don’t need to turn on External database or Web services authentication.
   It works with Manual Accounts.You just need to enable the web Services and keep
   the enrollment process manual.
 * We’re working on recreate such an issue. If we find such an issue, definitely
   fix that on next version and let you know.
 * Regards,
    Priyasha Team Dualcube.
 *  [qurbi](https://wordpress.org/support/users/qurbi/)
 * (@qurbi)
 * [10 years, 5 months ago](https://wordpress.org/support/topic/bad-synchronization/#post-6577379)
 * Dear Priyasha
 * I resolved the issue – for some reason, Woocommerce wasn’t marking the order 
   as complete.
 * You may mark this issue as closed.
 * Thanks and Regards
    Mithil

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Bad Synchronization’ is closed to new replies.

 * ![](https://ps.w.org/moowoodle/assets/icon-256x256.gif?rev=3366428)
 * [MooWoodle – WordPress Moodle LMS Integration, Sell Moodle Courses via WooCommerce](https://wordpress.org/plugins/moowoodle/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/moowoodle/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/moowoodle/)
 * [Active Topics](https://wordpress.org/support/plugin/moowoodle/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/moowoodle/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/moowoodle/reviews/)

 * 5 replies
 * 3 participants
 * Last reply from: [qurbi](https://wordpress.org/support/users/qurbi/)
 * Last activity: [10 years, 5 months ago](https://wordpress.org/support/topic/bad-synchronization/#post-6577379)
 * Status: resolved