Bad support - [Search & Filter] Review | WordPress.org

beemate
(@beemate)

1 year, 7 months ago

Search and filter pro is a very easy plug-in. You can’t customize a lot. I tried hiding the metatags from the search results, but I can’t find more information about that. The online documentation doesn’t give an answer and they don’t react if you contact the support team.

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Plugin Author DesignsAndCode
(@designsandcode)

1 year, 7 months ago

Hi there

Sorry to hear you had a negative experience – we always try to do our best with support.

Did you open a support ticket here?
https://support.searchandfilter.com/forums/forum/search-filter-pro/

We don’t offer support here on the WordPress forums, but over on the pro site we have a team ready to help.

If that wasn’t your experience then my apologies.

Please get in touch via the contact form and I will do what I can to help out –
https://searchandfilter.com/contact/

Best
Ross

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