Support » Plugin: Newsletter » Bad Support

  • thejournalistfl

    (@thejournalistfl)


    I really like that plugin, therefore subscribed to the pay version.
    First: The Addons-manager never works for. First time (three weeks ago) i have to install all addons manually. Lot of work. After a website crash I to do this again. But this time it is unpossible to get the addons in a direct download. And teh addons-manager is not working. So try rto get support. But the support link goes in the nowhere. So I write an email. Describe my problem swith their support link and also mit the addons-manager. This was the answer

    Hello, we have received your request about The Newsletter Plugin.

    Please note that this channel is not for support requests, if you need first-grade support, you may take a look at our premium plans here.

    We kindly ask you to take a look at our support forums (if you haven’t yet), because your issue could have already been answered before.
    Also, The Newsletter Plugin official documentation may provide useful explanations of plugin features.

    Invoices or receipts are automatically sent 20 days after purchase date. They will also be available for download in your account page.

    Thank your for choosing our plugin,
    The Newsletter Team

    I am really happy that I only spend money for the Blogger Version. Now I will give Mailchimp a try.

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