Title: Bad Support
Last modified: September 3, 2016

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# Bad Support

 *  [zaherhashem](https://wordpress.org/support/users/zaherhashem/)
 * (@zaherhashem)
 * [11 years, 3 months ago](https://wordpress.org/support/topic/bad-support-18/)
 * Bad support, plugin contains critical errors

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Moderator [Jan Dembowski](https://wordpress.org/support/users/jdembowski/)
 * (@jdembowski)
 * Forum Moderator and Brute Squad
 * [11 years, 3 months ago](https://wordpress.org/support/topic/bad-support-18/#post-7932944)
 * How can you say “Bad support, plugin contains critical errors” when you have 
   not bothered to seek support for this plugin?
 * If you have a problem please consider posting a support request.
 * [https://wordpress.org/support/plugin/download-manager#postform](https://wordpress.org/support/plugin/download-manager#postform)
 *  Thread Starter [zaherhashem](https://wordpress.org/support/users/zaherhashem/)
 * (@zaherhashem)
 * [11 years, 3 months ago](https://wordpress.org/support/topic/bad-support-18/#post-7932965)
 * Because When you paid for professional plugins you must take support as tickets
   system or email.
    They offer support for paid plugin same as they offer to free
   version. You can review there website to see that they must offer unlimited support
   for 1 year, not limited as free version. I asked for help but they refuse to 
   answer
 * Tanks Jan Dembowski
 *  Plugin Author [Shahjada](https://wordpress.org/support/users/codename065/)
 * (@codename065)
 * [11 years, 3 months ago](https://wordpress.org/support/topic/bad-support-18/#post-7932966)
 * Hello zaherhashem, We actually reply all support tickets in pro forum within 
   12 – 24 hours and no limit there. You simply need to post here [http://www.wpdownloadmanager.com/support/forum/download-manager-pro/](http://www.wpdownloadmanager.com/support/forum/download-manager-pro/)
   if you need any assistance.
 *  Thread Starter [zaherhashem](https://wordpress.org/support/users/zaherhashem/)
 * (@zaherhashem)
 * [11 years, 3 months ago](https://wordpress.org/support/topic/bad-support-18/#post-7932967)
 * Thank you Shaon
    I’ve resolved the problem myself now, Wait for you all new plugins
   Regards
 *  Plugin Author [Shahjada](https://wordpress.org/support/users/codename065/)
 * (@codename065)
 * [11 years, 3 months ago](https://wordpress.org/support/topic/bad-support-18/#post-7932968)
 * Great, next time please post here [http://www.wpdownloadmanager.com/support/forum/download-manager-pro/](http://www.wpdownloadmanager.com/support/forum/download-manager-pro/)
   if you need any assistance.

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Bad Support’ is closed to new replies.

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 * 5 replies
 * 3 participants
 * Last reply from: [Shahjada](https://wordpress.org/support/users/codename065/)
 * Last activity: [11 years, 3 months ago](https://wordpress.org/support/topic/bad-support-18/#post-7932968)