Hello @beneetpandey
We appreciate your feedback and are sorry to hear that you have had a less than satisfactory experience with our support. We understand that timely support is crucial, and we apologize for any inconvenience or frustration caused by the delay in resolving your issue.
We aim to provide excellent customer service and apologize for falling short in your case. Your feedback is important to us, and we will take steps to improve our support services.
We kindly request you to provide us with your ticket number so that we can investigate the matter further and help you with priority. Our team is always willing to help you with any issues you may have, and we are committed to resolving them as quickly as possible.
Once again, we apologize for the inconvenience you have experienced and appreciate your feedback, which helps us improve our support. If you have any further concerns or queries, please do not hesitate to reach out to us.
Thank you for choosing Astra.
