Support » Plugin: User Post Gallery - UPG » Bad Plugin with No Support from Developer

  • This plugin simply does not work properly, and certain features are broken and FALSELY ADVERTISED. The bulk upload feature for example, does not work well, refuses to accept more than a certain number of uploads, and can only be enabled in some half-functioning “developer” mode with very few features. Making new uploads also does nothing and ads nothing. When contacting the developer for assistance I was met with a reluctance to be assisted, and an admission that the bulk upload “feature” was in fact only a poorly-functioning developer tool. When I finally realized that the plugin would not work well for my site, and politely requested a refund, the developer refused to respond to me and aid my request. I PAID for UPG Pro, and I at least deserve the respect of being treated like a paying customer. I am very disappointed with my experience.

    My advice: Do not waste your time with UPG. It is broken, falsely advertised, has bad support, and it seems, cannot be refunded.

    • This topic was modified 1 year, 10 months ago by sastuff.
    • This topic was modified 1 year, 10 months ago by sastuff. Reason: Included additional information
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