Title: Bad plugin, installed without consent
Last modified: June 8, 2026

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# Bad plugin, installed without consent

 *  [jckuffner](https://wordpress.org/support/users/jckuffner/)
 * (@jckuffner)
 * [2 days, 17 hours ago](https://wordpress.org/support/topic/bad-plugin-installed-without-consent/)
 * This plugin was added to all our sites on our SiteGround servers without our 
   consent.
   In addition, it doesn’t work. I decided to try it for the heck of it
   and all it did was…. nothing. It couldn’t do anything.It’s a big waste of time
   for us to go through the 50+ sites we have on SiteGround and get rid of this.
   Does SiteGround want to compensate us for this?

Viewing 1 replies (of 1 total)

 *  [Daniela Ivanova](https://wordpress.org/support/users/daniellaivanova/)
 * (@daniellaivanova)
 * [2 days, 10 hours ago](https://wordpress.org/support/topic/bad-plugin-installed-without-consent/#post-18932059)
 * Hello [@jckuffner](https://wordpress.org/support/users/jckuffner/),
 * Thank you for reaching out to us.
 * We want to make sure this is resolved for you. Regarding the functionality, we
   have thousands of clients who use this plugin on a daily basis to successfully
   streamline their workflows and save a significant amount of time. Because it 
   is designed to be a highly effective tool, we want to figure out why it didn’t
   perform as expected in your case.
 * To help us investigate and get this working correctly for you:
    - What specific tasks or actions were you trying to perform with the plugin?
    - What exactly happened (or didn’t happen)? Were there any specific error messages,
      or did the process stall?
 * Once we have more context on what didn’t work, we can troubleshoot the root cause
   and help ensure you get the actual time-saving benefits of the tool.
 * Looking forward to your update!
   Best Regards,Daniela Ivanova

Viewing 1 replies (of 1 total)

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 * 1 reply
 * 2 participants
 * Last reply from: [Daniela Ivanova](https://wordpress.org/support/users/daniellaivanova/)
 * Last activity: [2 days, 10 hours ago](https://wordpress.org/support/topic/bad-plugin-installed-without-consent/#post-18932059)