Bad PlugIn

  • klax70

    (@klax70)


    7 years, 12 months ago

    HI,
    i am verry sad about this PlugIn and the company behind. I boought it and after installation i saw that is not the right one for me, to many troubles. i inform the company after 1 day, that i want my money back.

    In there therms-of-service: 9. Updates & Support/License
    Refund Policy: We offer refunds to any unsatisfied customer up to fourteen (14) days after the purchase was made.
    If you would like your money back, simply send us an email at contact@appticles.com with a description of your problem and request for a refund.

    But the dont pay back the Money

    Verry Verry sad …..

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor cborodescu

    (@cborodescu)

    7 years, 12 months ago

    I’m sorry you feel that way @klax70.

    In all fairness, there are a couple of things that you left out:

    1. Our REFUND POLICY also states: “If you purchased WordPress Mobile Pack PRO and consider it was not the right decision, we would love to talk to you about that. We consider our WP Mobile Pack PRO plugin a bargain and value good feedback. While it remains at Appticles’ discretion to grant a refund, we will work hard to make you happy.”

    We wanted to help, but you refused.

    2. You submitted a PayPal claim and they objectively decided against you.

    Again, I’m truly sorry about the entire situation, but the result is a consequence of the way you decided to act.

    Plugin Contributor cborodescu

    (@cborodescu)

    7 years, 12 months ago

    Thread Starter klax70

    (@klax70)

    7 years, 11 months ago

    sorry, cborodesco
    but i am a unsatisfied customer and what i want is just the money back nothing else. why do I have, in a language I do not speak perfectly, to discuss with you?
    anyway, the Paypal “buyer protection” is not that what the mean, it´s a “seller protection” …..

    still a unsatisfied customer

Viewing 3 replies - 1 through 3 (of 3 total)
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