First of all We are sorry for any inconvenience this may have caused.
This forum is dedicated to the Free Themes hosted here. Do you find any issue with the Free Theme ? You threatened us with 02 E-Mails to write Negative Reviews everywhere. Is this the symbol of that Threat ? May we ask you politely what the support question is here ?
Extended Version Theme is different and you requested for a Feature. You claimed for many Bugs. We requested you to give us a Temporary Access to your Dashboard to check the issues you described as we could not find anything in our Testing Environment. You denied the request asking for a Refund. We issued the Refund Immediately. But, you were still asking for the Supports for the Premium Theme. Is it justified to ask Premium Support for Premium Themes after taking a Refund? We created a menu named Themes in our Demo only for you to check. But, you were still claiming for the Bugs. We didn’t find any Bugs in our Testing Environment and in our Demo. We don’t understand why you are still discussing about the Premium Theme which you are not using any more.
Anyway, We are sorry again for any inconvenience this may have caused. We wish your Success with WordPress and Searchlight Free Theme.
Thread Starter
Brian
(@brianwi340)
Why continue to lie? Shame on you!
You said a refund was the only choice. I also set up a complete test site for you to look at and you REFUSED to even look at it, instead blaming a “set up issue”. Which it isn’t; It is several bugs. I have fixed bugs and reported on them in the forum in the past (even though some still exist in the downloadable theme).
Heck, if you would have even attempted to work with me, this would never have gone this far. You have earned your bad reviews with terrible customer service and buggy products.
Who trusts a company who deletes even EXTREMELY nice forum posts about bugs? A company hiding bad software!
Thread Starter
Brian
(@brianwi340)
AND STOP SENDING ME THE HARASSING EMAILS!
